Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

finder crash when clicking on any web link located inside the folder

strangely finder crash when i open any link located in any folder - when i double click on whatever web link, instead of chrome (or safari ) opening that link, the source folder restart - seems like finder crash and restart that folder but without open the web page.


is very weird cos if try with right click and then "open with" chrome ( or safari ), it works.. it works even if i copy to desktop and clicking on that link


if i try changing to "always open with" safari, instead of chrome - it crash again but it came with the error attached bellow.


it happens only with web links inside any folder - but as well it work fine w any kind of files like png, jpeg, psd or whatever others


i use an mac pro and worked just fine without any glitch with os sierra till today. i didn't installed or make any kind of major changes lately.. only yesterday itunes didn't saw my iphone ( after i upgraded to ios 12 ) and asked to instal some kind of software first when i plugged my phone to itunes. ( i really didn't pay much attention - it was an pop up window with " installing software") but after itunes restarted, my iphone was there.


i reinstalled chrome, repair disk permissions .. but without any luck


any suggestion pls? Thanks


User uploaded file

Posted on Sep 19, 2018 10:25 AM

Reply
Question marked as Best reply

Posted on Sep 23, 2018 11:39 AM

I'm having the same problem. Mine started within a day of installing Safari 12, Software update 10.12.6, and Remote Client Update 3.9.3 on two different iMacs running Sierra 10.12.6. The only solution that I have been able to find is to reinstall the operating system, and that only works for a day or two at most before I have the same problem. I would have thought that Safari 12 was the problem, but I have been running Firefox for the last couple days, and I just noticed that the problem just recurred. I spoke to an Apple senior level advisor, and after examining various files from one of my computers, he said that Safari appeared to be "messing with Finder," and that Apple would need to come up with a patch to prevent the problem. In my case the problem doesn't occur in icon or list view - only column or cover flow view. Also, as corruptdream mentioned, I can open .webloc files in folders by using a right-click (or by copying the .webloc files to the desktop). But there are other problems; for example, once the problem recurs I can't do a command-I on any .webloc files, even by copying to the desktop or by using a right-click.

I am used to having my computers work without a hitch, and I am not looking forward to having to reinstall the OS for the fourth time in a week. 😟

96 replies
Question marked as Best reply

Sep 23, 2018 11:39 AM in response to corruptdream

I'm having the same problem. Mine started within a day of installing Safari 12, Software update 10.12.6, and Remote Client Update 3.9.3 on two different iMacs running Sierra 10.12.6. The only solution that I have been able to find is to reinstall the operating system, and that only works for a day or two at most before I have the same problem. I would have thought that Safari 12 was the problem, but I have been running Firefox for the last couple days, and I just noticed that the problem just recurred. I spoke to an Apple senior level advisor, and after examining various files from one of my computers, he said that Safari appeared to be "messing with Finder," and that Apple would need to come up with a patch to prevent the problem. In my case the problem doesn't occur in icon or list view - only column or cover flow view. Also, as corruptdream mentioned, I can open .webloc files in folders by using a right-click (or by copying the .webloc files to the desktop). But there are other problems; for example, once the problem recurs I can't do a command-I on any .webloc files, even by copying to the desktop or by using a right-click.

I am used to having my computers work without a hitch, and I am not looking forward to having to reinstall the OS for the fourth time in a week. 😟

Oct 18, 2018 6:02 AM in response to levi-air

The only usable (not really a) workaround is:

- Disable Indexing of Bookmarks and History

... then at least Spotlight will not crash almost instantly when opening it.

Finder will still crash when you highlight any webloc though ... 😟

User uploaded file

I really believe Apple is trying to force users into their new OS'.

by making older OS' unusable through bad updates ... reminds me of the iOS update, that suddenly made older phones lose their batterylife way quicker ...

We're lucky they don't design cars ... wait ... don't they ...?

Sep 19, 2018 12:45 PM in response to corruptdream

No, if you tested in the Guest account, that's good enough. Yes, some video distortion is to be expected in Safe Mode.

Since the issue seems to be system-wide, as opposed to anything in your user account I'd try using the Combo Update. The Combo Update is a fuller install, as opposed to an incremental "delta" update, so it should overwrite any files that are damaged or missing. It does not matter if you have applied it before. It should preserve all your data and settings but that said you should always have a backup.

Here's the link for the Combo Update in Sierra:

Download macOS Sierra 10.12.6 Combo Update

Oct 24, 2018 12:01 AM in response to corruptdream

I have variations of the same problem. Mine only happens to links in a folder if I select them or click get info. If I right hand click and click open, it works.


Posted a report to https://www.apple.com/feedback/ so Apple knows, and suggest everybody does that in the hope we get a fix soon.


I also click several times a day on a link to generate the crash report and hit send to send it to Apple. I figured the more of us do that the quicker Apple realises there is a bug (and hopefully post a fix). May I invite you to do the same.

Dec 28, 2018 3:54 PM in response to corruptdream

SOLUTION

  • Currently working for OS X 10.12.6
  • Finder doesn't crash when .weblock is clicked.
  • Safari is able to launch the url.
  • However, Quicklook views .weblocs as plain text files, bypassing the web preview generation.


Overview

Step 1

File: /System/Library/QuickLook/Web.qlgenerator/Contents.info.plist

Remove: <string>com.apple.weblocation</string>



Step 2

File: /System/Library/QuickLook/Text.qlgenerator/Contents.info.plist

Add:

<string>com.apple.internet-location</string>

Location:

<string>QLGenerator</string>
<key>LSItemContentTypes</key>
<array>
	<string>public.data</string>
	<string>com.apple.internet-location</string> <!-- sierra-webloc-crashfix  -->
</array>


Step 3

Copy File: /System/Library/QuickLook/Text.qlgenerator

Move Copy:/Library/QuickLook/Text.qlgenerator


Step 4

Terminal Command:

qlmaange -r 


Basic instructions for editing these types of files:

ex.Step 1


Locate File: /System/Library/QuickLook/Web.qlgenerator/

-Right Click and select “Show Package Contents”


Copy File to desktop: /System/Library/QuickLook/Web.qlgenerator/Contents.info.plist

…Enter PW to allow changes

Duplicate File on desktop & rename: original.Contents.info.plist

-Edit desktop/Contents.info.plist

Remove:

<string>com.apple.weblocation</string>


- Save, move both files to replace original File: /System/Library/QuickLook/Web.qlgenerator/Contents.info.plist

…Enter PW to allow changes


ect.


Jan 4, 2019 7:03 AM in response to corruptdream

Here are the tricks I used to work around these problems, while waiting for Apple to do something about it:


  • For spotlight: go to System Preferences > Spotlight and uncheck the box "Bookmarks & History"
  • For .webloc files: go to the main disk, open the View menu > Show View Options and uncheck the box "Show preview column."


Also, I went to the Apple feedback site and reported the issue: https://www.apple.com/feedback/

Sep 23, 2018 7:10 AM in response to macjack

wow :) after i restored from time machine everything came back to normal. i uograded the flash player several time since then. and had in updates notifications for safari, itunes 12 and security update 10.12.6 ( strangely cos i checked and i had 10.12.6 already ) anyway i had an feel and didn’t upgrade all thoose till today. after 2 days working just fine, in a second after restart the links crashing again.


also i noticed today, before doing the apo store upgrades that chrome also upgraded to the last version, the new one with round shapes etc. but i didn’t opened any link since then. i checked links only after i upgraded all thoose system updates...


now i let my mac with time machine again. why you suggest, after will done restoring to delete chrome when will be still on the previous version of it ori all thoose safari,itunes or 10.12.6 can be the problem ?

Sep 23, 2018 1:10 PM in response to cmcg

your problem recurred after you installed any of those updates - itunes 12.8, safari 12.0 or security update 2018-004 10.12.6 ?


i asked cos in my case recurred only the next second after i've installed safari and itunes - and as a solution, i no need doing clean instal or instal the system as i have an time machine backup from a month ago...


btw, what generation are you're iMacs? and did you tried upgrading to high sierra ?

finder crash when clicking on any web link located inside the folder

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.