finder crash when clicking on any web link located inside the folder

strangely finder crash when i open any link located in any folder - when i double click on whatever web link, instead of chrome (or safari ) opening that link, the source folder restart - seems like finder crash and restart that folder but without open the web page.


is very weird cos if try with right click and then "open with" chrome ( or safari ), it works.. it works even if i copy to desktop and clicking on that link


if i try changing to "always open with" safari, instead of chrome - it crash again but it came with the error attached bellow.


it happens only with web links inside any folder - but as well it work fine w any kind of files like png, jpeg, psd or whatever others


i use an mac pro and worked just fine without any glitch with os sierra till today. i didn't installed or make any kind of major changes lately.. only yesterday itunes didn't saw my iphone ( after i upgraded to ios 12 ) and asked to instal some kind of software first when i plugged my phone to itunes. ( i really didn't pay much attention - it was an pop up window with " installing software") but after itunes restarted, my iphone was there.


i reinstalled chrome, repair disk permissions .. but without any luck


any suggestion pls? Thanks


User uploaded file

Posted on Sep 19, 2018 10:25 AM

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96 replies

Sep 26, 2018 11:37 AM in response to corruptdream

I can confirm that I am having the same issues after updating to Safari 12 on macOS 10.12.6. On a webloc file, doing a Get Info or attempting a Quick Look causes the Finder to crash. As others have reported, this is system-wide, not user account specific. For now I will just live with the issue. Double clicking a webloc file still works and successfully opens the link in Safari. For now, I'll just save web pages as Webarchive files and paste URL's into the Comments field using Get Info. Hopefully someone will come up with a fix or Apple releases an update.

Oct 24, 2018 12:01 AM in response to corruptdream

I have variations of the same problem. Mine only happens to links in a folder if I select them or click get info. If I right hand click and click open, it works.


Posted a report to https://www.apple.com/feedback/ so Apple knows, and suggest everybody does that in the hope we get a fix soon.


I also click several times a day on a link to generate the crash report and hit send to send it to Apple. I figured the more of us do that the quicker Apple realises there is a bug (and hopefully post a fix). May I invite you to do the same.

Oct 18, 2018 6:33 AM in response to dogalog

When I used command-R on startup to reinstall the OS in an attempt to fix the problem, the version of Safari that was installed was 10.1.2, which works beautifully. I do, of course, have to live with daily reminders that there is an update available, but I am ignoring those for now. The only other solution that I know of is to upgrade to High Sierra, and I still have a software issue to work out before I can do that.

Oct 19, 2018 7:25 AM in response to Christoph Landon

Thanks for sharing this info Christoph (and to original poster AsburyParkJoe). I've just reverted to Safari 11.1.2 on Sierra using this method and the Finder no longer crashes when using webloc files. One small point: booting into macOS Recovery mode in single-user mode using ⌘-R-S (instead of just ⌘-R) allows you to enable/disable SIP (csrutil enable/disable) slightly more quickly.

Oct 24, 2018 7:01 AM in response to iwert.bcz

actually clicking on links on the desktop always worked, there's just no window for the finder to crash, when you click a link on the desktop. but try pressing cmd-space to call spotlight ... you will notice it crashes almost instantly, as long as "search history and weblocs" is enabled.

I hoped too, ol' Onyx would help, but Apple f***** up weblocs for good this time (on OS < High Sierra).

Oct 1, 2018 5:53 AM in response to corruptdream

I have an identical problem, with the addition that "info" fails when going through the process of changing webloc icon pictures.


I've attempted to both pick up "info" from a webloc and also open a web site from a webloc item on the desktop from within finder......all at an Apple store using a mac sierra os machine.

Same results...."fail".


So, I would say the problems are related to Sierra software, maybe update bug(s).

No amount of fiddling is going to fix this issue, more likely a clever programmer can sort it out.

Oct 2, 2018 4:22 PM in response to dogalog

Have just realised this problem maybe related to a recent (Sept 2018) safari update, with Safari apparently having tight integration into Sierra os.

There's no way that I know of to rollback the Safari version to test this, so as I've previously mentioned we're all stuck with the problem until such time as the gurus at Apple discover and fix it.

Also just to clarify my previous post, when I checked at an Apple store I used one of the store machines, not mine. So as you can imagine the Apple techie was a bit shocked to see the finder crash, info not work etc.

I do wonder what the Apple testing team is doing with such an obvious bug lurking in an update release.

Hope I can be proved wrong on all this and it's really simpler to fix, but have to wait and see I suppose.

Oct 4, 2018 6:35 PM in response to dogalog

I can confirm that it's definitely Safari 12.0 update that is causing this problem. I informed Apple on the day the update was released.


Unbelievable! How does such a major bug get through any half-competent testing regime before being released to the world. Further evidence of Apple's appalling collapse in QA. Federighi is incompetent and should be fired.

Oct 7, 2018 10:33 AM in response to newuseraccountbilly

Well, Well, Well,

I have been nosing around for some way to fix things here ,having many of the same problems which this thread is discussing; ie; Finder crashing, also Spotlight quiting mid-stream, etc. etc.


I figured I would try a restore OS or the Combo Update but will hope & wait for a Safari Update to get it all fixed.

I can't believe they would (purposely) leave Sierra in such a state just to make us upgrade to HS or Mojoby. Hmph!

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finder crash when clicking on any web link located inside the folder

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