finder crash when clicking on any web link located inside the folder

strangely finder crash when i open any link located in any folder - when i double click on whatever web link, instead of chrome (or safari ) opening that link, the source folder restart - seems like finder crash and restart that folder but without open the web page.


is very weird cos if try with right click and then "open with" chrome ( or safari ), it works.. it works even if i copy to desktop and clicking on that link


if i try changing to "always open with" safari, instead of chrome - it crash again but it came with the error attached bellow.


it happens only with web links inside any folder - but as well it work fine w any kind of files like png, jpeg, psd or whatever others


i use an mac pro and worked just fine without any glitch with os sierra till today. i didn't installed or make any kind of major changes lately.. only yesterday itunes didn't saw my iphone ( after i upgraded to ios 12 ) and asked to instal some kind of software first when i plugged my phone to itunes. ( i really didn't pay much attention - it was an pop up window with " installing software") but after itunes restarted, my iphone was there.


i reinstalled chrome, repair disk permissions .. but without any luck


any suggestion pls? Thanks


User uploaded file

Posted on Sep 19, 2018 10:25 AM

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96 replies

Sep 23, 2018 7:10 AM in response to macjack

wow :) after i restored from time machine everything came back to normal. i uograded the flash player several time since then. and had in updates notifications for safari, itunes 12 and security update 10.12.6 ( strangely cos i checked and i had 10.12.6 already ) anyway i had an feel and didn’t upgrade all thoose till today. after 2 days working just fine, in a second after restart the links crashing again.


also i noticed today, before doing the apo store upgrades that chrome also upgraded to the last version, the new one with round shapes etc. but i didn’t opened any link since then. i checked links only after i upgraded all thoose system updates...


now i let my mac with time machine again. why you suggest, after will done restoring to delete chrome when will be still on the previous version of it ori all thoose safari,itunes or 10.12.6 can be the problem ?

Sep 23, 2018 11:39 AM in response to corruptdream

I'm having the same problem. Mine started within a day of installing Safari 12, Software update 10.12.6, and Remote Client Update 3.9.3 on two different iMacs running Sierra 10.12.6. The only solution that I have been able to find is to reinstall the operating system, and that only works for a day or two at most before I have the same problem. I would have thought that Safari 12 was the problem, but I have been running Firefox for the last couple days, and I just noticed that the problem just recurred. I spoke to an Apple senior level advisor, and after examining various files from one of my computers, he said that Safari appeared to be "messing with Finder," and that Apple would need to come up with a patch to prevent the problem. In my case the problem doesn't occur in icon or list view - only column or cover flow view. Also, as corruptdream mentioned, I can open .webloc files in folders by using a right-click (or by copying the .webloc files to the desktop). But there are other problems; for example, once the problem recurs I can't do a command-I on any .webloc files, even by copying to the desktop or by using a right-click.

I am used to having my computers work without a hitch, and I am not looking forward to having to reinstall the OS for the fourth time in a week. 😟

Oct 5, 2018 12:49 AM in response to GlenP

I tend to agree that the software "Boss" should have been much more careful with QA, mind you I'll always remember the Challenger Space Shuttle disaster...with the philosophy of 'everything is fine, let's just go'. History always repeats itself.

Given the multitude of MS Windows failures over the years and switching to Mac, I'm disturbed to encounter this standard of performance particularly after three or four years of A1 quality assistance etc. If this continues, then my trusty Linux is without doubt the best alternative, perhaps dual boot with my Mac Mini.

Having said that, there are also many LInux experts eager to help in the event of problems.

We'll see how quickly the Apple behemoth fixes this issue !

Oct 5, 2018 11:28 PM in response to corruptdream

"you can upgrade to high sierra"

well ... that's exactly NOT the point ... the idea is to be able to keep using i.e. Sierra


Why does one have to change OS, just to have the most normal thing (highlight a webloc in split or list view - without the finder crashing) work again? That used to work perfectly fine before. For me, High Sierra always felt buggy and never right & Mojave is too fresh to change to (and does not work on Mac Minis < 2012). Sierra worked just fine.


Feels like Apple is trying to force users to play guinea-pig for their new OS', by dismembering their own older OS' with bad updates.

Oct 6, 2018 5:17 PM in response to newuseraccountbilly

Unfortunately, no can do, newuseraccountbilly; well - not easily anyway. Safari is considered part of the OS and is protected under Apple's SIP (System Integrity Protection). You'll see if you Google "delete Safari from my Mac" that it's possible but quite tricky.


Yet again, we're at the mercy of a slow-to-respond, non-communicative, ever-more-arrogant Apple.

Oct 7, 2018 1:23 AM in response to GlenP

Thank you GlenP.


Yes, I then tried to trash Safari, but was blocked by the system.


It seems like this is within the scope of the jurisprudence established when Microsoft tried to insist their browser was necessary to functioning of the Windows system. The courts told MS to fix it. But that wasn't with the Trump courts and justice department. And now the Supremes have an anti-consumer majority.

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finder crash when clicking on any web link located inside the folder

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