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Level 1

28 points

finder crash when clicking on any web link located inside the folder

strangely finder crash when i open any link located in any folder - when i double click on whatever web link, instead of chrome (or safari ) opening that link, the source folder restart - seems like finder crash and restart that folder but without open the web page.

is very weird cos if try with right click and then "open with" chrome ( or safari ), it works.. it works even if i copy to desktop and clicking on that link

if i try changing to "always open with" safari, instead of chrome - it crash again but it came with the error attached bellow.

it happens only with web links inside any folder - but as well it work fine w any kind of files like png, jpeg, psd or whatever others

i use an mac pro and worked just fine without any glitch with os sierra till today. i didn't installed or make any kind of major changes lately.. only yesterday itunes didn't saw my iphone ( after i upgraded to ios 12 ) and asked to instal some kind of software first when i plugged my phone to itunes. ( i really didn't pay much attention - it was an pop up window with " installing software") but after itunes restarted, my iphone was there.

i reinstalled chrome, repair disk permissions .. but without any luck

any suggestion pls? Thanks

Posted on Sep 19, 2018 10:25 AM

Best reply

cmcg

Level 1

9 points

Posted on Sep 23, 2018 11:39 AM

I'm having the same problem. Mine started within a day of installing Safari 12, Software update 10.12.6, and Remote Client Update 3.9.3 on two different iMacs running Sierra 10.12.6. The only solution that I have been able to find is to reinstall the operating system, and that only works for a day or two at most before I have the same problem. I would have thought that Safari 12 was the problem, but I have been running Firefox for the last couple days, and I just noticed that the problem just recurred. I spoke to an Apple senior level advisor, and after examining various files from one of my computers, he said that Safari appeared to be "messing with Finder," and that Apple would need to come up with a patch to prevent the problem. In my case the problem doesn't occur in icon or list view - only column or cover flow view. Also, as corruptdream mentioned, I can open .webloc files in folders by using a right-click (or by copying the .webloc files to the desktop). But there are other problems; for example, once the problem recurs I can't do a command-I on any .webloc files, even by copying to the desktop or by using a right-click.

I am used to having my computers work without a hitch, and I am not looking forward to having to reinstall the OS for the fourth time in a week. 😟

View in context

96 replies

Jan 4, 2019 11:08 PM in response to Petertje

sorry if it is not clear.

Spotlight never crashed for me. Or maybe it does but I never use it. Do not like how it works, as I wrote earlier. Any link I click in a folder on on the DT crashes the DT.

Jan 24, 2019 6:00 AM in response to guguii

It's the same for me … here in France … Bug is gone, but no more "preview" of web site when selecting a ".webloc" file

Anyway, after 6 month of trouble, finally APPLE has solde the main issue (finder crashes) !

Merci beacoup à APPLE … even if we had to wait 6 month … it's much better than stay with taht big and payfull issue !

Petertje

Level 1

24 points

Jan 24, 2019 3:46 PM in response to MERLiN_KL

Same here. After the update (and a Restart) the Safari weblog icons heave changed into generic "@ HTTP" icons, and QuickView and Spotlight just display them as an information panel. It's not an adequate fix, but at least a make-shift solution, a detour to prevent inadvertently crashing of the Finder and more serious mayhem. Will do just fine for me...

Jan 25, 2019 12:56 AM in response to Petertje

Yep, after an embarrassingly long wait upgrading to Safari 12.0.3 stops the crashes after restart. But, it doesn't show web previews so it's not a total fix but better than crashes. As mentioned, Apple still needs to fix Quick Look.

Look like a new Security Update 2019-001 10.12.6 is now available as well. I'm going to backup before doing that though.

https://support.apple.com/en-us/HT209446

喜男

Level 1

4 points

Jan 30, 2019 1:02 AM in response to corruptdream

Hi, I have same problem on iMac `27 + Sierra.

Here's my solution.

Download this app, and replace the file WEBLOC to URL.

Then it never happned.

https://en.freedownloadmanager.org/Mac-OS/Webloc-Finagler-FREE.html

corruptdream Author

Level 1

28 points

Sep 19, 2018 9:32 PM in response to macjack

didn't let me instal the Combo Update on my Macintosh HD. doesn't work also via external hard disk. one solution left : restore back up from time machine ( last one 3 weeks ago ) ... that should work

macjack

Level 10

111,180 points

Sep 19, 2018 10:31 AM in response to corruptdream

Boot into Safe Mode and let us know if it works as expected there, then boot back up normally and test:

Use safe mode to isolate issues with your Mac - Apple Support

corruptdream Author

Level 1

28 points

Sep 19, 2018 11:26 AM in response to macjack

i did it. in safe mode the same error is there. also i had some video issues.. looks like video glitches witch came right away after i login to my user.

macjack

Level 10

111,180 points

Sep 19, 2018 12:01 PM in response to corruptdream

Try creating a new user account for test purposes. Also create some webloc files in folders in that account to test. Let us know if that works as expected.

Sep 29, 2018 11:12 AM in response to corruptdream

i have found, if i copy the web-link to my desktop, all will be fine.

if i double click it in any folder, the finder crashes.

corruptdream Author

Level 1

28 points

Oct 5, 2018 12:16 PM in response to el.tiki

you can upgrade to high sierra and then don’t upgrade alt those safari and itunes. in my case it works fine and high sierra is even better than 10.13

Oct 9, 2018 3:31 PM in response to corruptdream

I have a small workaround, minor sacrifice. Command-J to bring up View options in the finder, turn off preview column. and do not Quicklook weblocs.

Oct 10, 2018 8:59 AM in response to drcre8tive

Check out my post right before yours. There is a Quicklook bug that crashes the finder on webloc files. Turn off the preview column in column view and do not invoke Quickloook on icons.

Oct 10, 2018 1:45 PM in response to corruptdream

Same here, all the same symptoms after updating Safari. Hope this gets resolved swiftly without having to update to High Sierra. (AFPS is not my friend yet:).

Oct 13, 2018 6:45 AM in response to corruptdream

I can't update some machines to High Sierra due to compatibility issues with software, etc. — Apple needs to fix this issue.

finder crash when clicking on any web link located inside the folder