iOS 12 issue google maps Apple CarPlay microphone issue

I don’t see any replies to the problem you’re having. I am having the exact same problem on my Kia Sportage.

As soon as I am plug the USB cable I am able to use the microphone icon on the phone version of Google Maps and it hears me fine.

I'm surprised that a lot more people are not having this issue. So far, Honda, Acura and Kia (me). No one has replied with a solution. I have also reached out to Google through Google Maps and reported it. Nothing back yet...*****.

Ha small world .... I was thinking about doing it, probably get that out tonight. It isn't all Acura's though, we also have a 2018 TLX and it DOES work on that one. So, not sure what the issue is, if it is the car's version of carplay or something.

The updates to the Google Maps and Waze were just released to be compatible with CarPlay. There could very well be a bug in the updates, since this is a new release to have those apps work in CarPlay. I would go to the developer's website and pose the question to them.

I was a beta tester for Waze and the developer said that the microphone feature would not be working in the initial release to the public, which seems to be the case. If I was the developer I would have at least remove the microphone icon from the CarPlay screen.

Same exact issue in my 2014 Kia soul. Glad I’m not the only one with this problem!

However, in my boyfriends Volkswagen CC the microphone works fine on Waze and Google maps. Hopefully they can fix this!

I have multiple messages in with google support and they simply don’t reply to anyone. They’re terrible! Reminds me of why I love Apple so much. If Apple updated it’s map program to work like Waze, that would be the perfect match made in heaven.

To: LJ2Cool, I have same problem of non-functioning microphone feature using Google Map App on my iPhone 8 with Apple Car Play in my 2019 Acura RDX. I have updated iOS to 12.0.1 and updated to Google Maps to Version 5.2.1. I have gone into Settings>Microphone to allow access to Google Maps. Google Map's Microphone function does work when my iPhone is unplugged from USB and not used with Apple Car Play. Any user having this problem should reply to your Comment and mention make/model of their car so that Apple can give priority to fixing this problem. MLG

I hear you ljCool! I worked with Apple high level tech support who took screen shots, my phones logs and everything from me, then after a week or so of phone calls and troubleshooting, they blamed Google. AS I am also a Waze Beta Tester, this option is not suppose to work for anyone, so they tell me. AS far as Google Maps Navigation, it should work for everyone. Sadly, Google ***** and does not respond to their tech support emails! I never heard from them.

My vehicle is a Kia Sportage SX. It has a stock UVO head unit. Not sure who manufactures it, but I don't think that the head unites are from the same manufacturer. the 2019 Acura RDX with true touch touchpad also has no mic input and that is very different from the Kia and Hyundai touch screen head units.

PS: my head unit does not have a newer firmware. It's as updated as it can be!

So, on the Acura forums someone said the 2019 Acura RDX needs infotainment version D.1.0.7 to fix the issue, while I have D.1.0.4. I called my dealer and they didn't have a clue about an update or anything. The service guy was going to talk to his tech lead and call me back. Waiting to hear from them.

When I called Acura Customer Service and also called Service Department at my Acura dealer today, neither were aware of any updates for Infotainment System for 2019 Acura RDX. I submitted feedback at Acura website requesting that they fix problem so that Voice Command (Microphone) will function when using Google Map or Waze Apps with Apple Car Play. Suggest you likewise submit at Acura website - more customers submitting feedback will cause Acura to give the issue a higher priority.

During quick Internet Search today, I came across a 9/20/2018 post at Electric Vehicle Community that indicates voice recognition is working on some vehicles with Apple Car Play (but it's still not working on my 2019 Acura RDX). To those reading this thread, please reply with year, make, and model of your vehicle and indicate whether voice recognition is working when you use Google Maps or Waze with Apple Carplay. Replies will help raise visibility of this issue. Thanks.

------------

THREAD AT ELECTRIC VEHICLE COMMUNITY

https://www.speakev.com/threads/google-maps-now-available-on-apple-carplay.12790 0/

You are preaching to the choir. I suspect the issue is with cars that do not have touchscreens. Apple seems to have little interest in fixing this anytime soon. I believe it can lead to driver distraction and trigger collisions and this is a safety issue. Here is the the link to the NHTSA to inform them of the issue: https://www-odi.nhtsa.dot.gov/VehicleComplaint/