Level 1

22 points

iOS 12 issue google maps Apple CarPlay microphone issue

i have a 2019 Honda Pilot . When I launch the google maps app on CarPlay using my connected lighting cable the app opens. However when I click on the microphone icon and where to comes up , the app can’t hear me. When I disconnect cable and use app from my phone by clicking on microphone icon it works fine. I have allowed microphone access to google maps and have maid sure in settings it’s unmuted. Again the app in car play works fine if I type an address. It speaks to me through the car speakers just fine. I just can’t get it to hear my phones microphone when trying to use the microphone icon inside the app. I even tried while connectEd with cable to Apple play pushing the little microphone icon on phone screen. It says listening but can’t here anything. I have done a hard reset of phone. I called Honda and a lady there had same iPhone X and said the microphone icon in google maps worked fine on her end. ideas??

Posted on Sep 20, 2018 5:15 PM

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59 replies

Sep 27, 2018 10:53 AM in response to Ij2cool

Same here for both a Waze and Google Maps. 2017 Kia Soul.

Ij2cool Author

Level 1

22 points

Sep 28, 2018 7:38 AM in response to L Shopper

Geez still no fix. Odd that it works for some , on some vehicles. Still no answers on the web,Apple,google or in my case Honda on a fix

Sep 28, 2018 11:43 AM in response to Ij2cool

Nope, Google never even got back to me! Come on APPLE! Help us out please!

Reeston

Level 1

4 points

Sep 28, 2018 1:58 PM in response to Ij2cool

I have the same issue with my 2016 Hyundai Tucson. Both Google Maps and Wazes have issues with the on screen mic not working.

aslagle

Level 1

4 points

Sep 29, 2018 5:35 PM in response to Ij2cool

Same issue with my 2018 Kia Sorento, on an iPhone Xs. Neither Google Maps or Waze respond to the microphone while in CarPlay, but work fine from the phone.

Oct 3, 2018 1:35 PM in response to Ij2cool

i drive a 2017 honda civic and have this same issue! Tried same kind of things to try and fix it

Oct 25, 2018 5:27 AM in response to chuckvt

2017 Honda Civic Sport Hatchback with Carplay. Siri/Mic works with Apple maps but not with 3rd party Google Maps / Waze. Hasn't worked since upgraded to iOS 12

Oct 25, 2018 2:40 PM in response to dragynslayer

I have a 2016 Hyundai Azera and mic does not work while using Apple CarPlay with google maps and waze

Oct 25, 2018 4:21 PM in response to Ij2cool

This has been reported to AppleCare and Customer Relations who deny that it is a CarPlay issue and seem unmotivated to attempt fix it any time soon.

Ij2cool Author

Level 1

22 points

Oct 25, 2018 6:57 PM in response to James Weil

I have 2019 pilot,doesn’t work. It’s a touch scree

MG__

Level 1

30 points

Oct 26, 2018 6:09 AM in response to fligster

To: fligster, Many thanks for your comment. I’ll ask about the update when I take my 2019 RDX (purchased in June 2018) for it’s first oil change next month. MLG

fligster

Level 1

9 points

Oct 26, 2018 7:37 AM in response to MG__

I created a case with Acura via their site asking how to get the software update since the dealer is clueless. Will see if they provide any information.

fligster

Level 1

9 points

Oct 27, 2018 11:30 AM in response to Ij2cool

Yes there is a systems update function, but this has indicated no updates available.

Oct 31, 2018 6:45 AM in response to chuckvt

Mine also now works on my 2017 Hyundai Santa Fe with the new iOS update. That will sure make navigating much easier.

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iOS 12 issue google maps Apple CarPlay microphone issue