Apple Music album artwork not showing?

I recently updated my phone to ios 12 and ever since the album artwork on apple music isn't showing. I know this is a small issue but it is kinda frustrating

Posted on Sep 20, 2018 10:01 PM

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Posted on Jan 17, 2019 6:41 AM

Not sure why there is not an APPLE solution to this yet (or at least I cannot find one posted) but I did find a fix for this bug myself.


This issue she seems to be centered around “downloaded music”. Whenever I added new albums, the artwork wold not show up until I went into “downloaded music”, selected an album, and did delete > remove downloads. Sometimes I had to do a few, but all the recent added albums artwork would magically show up.


Everytime this issue occurred again, I would just delete a downloaded album (again just the stored music, not remove from library).


So naturally I got to the point where artwork was not showing up, but I had nothing left to remove from downloads. The solution to this is super dumb, and proves something very BUGGY is going on.


Select an album in your library. Downloaded it to phone. Once it’s done. Delete the downloads. All the blank album artwork showed up instantly.


Apple. Fix this crap...



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Question marked as Top-ranking reply

Jan 17, 2019 6:41 AM in response to daejohn

Not sure why there is not an APPLE solution to this yet (or at least I cannot find one posted) but I did find a fix for this bug myself.


This issue she seems to be centered around “downloaded music”. Whenever I added new albums, the artwork wold not show up until I went into “downloaded music”, selected an album, and did delete > remove downloads. Sometimes I had to do a few, but all the recent added albums artwork would magically show up.


Everytime this issue occurred again, I would just delete a downloaded album (again just the stored music, not remove from library).


So naturally I got to the point where artwork was not showing up, but I had nothing left to remove from downloads. The solution to this is super dumb, and proves something very BUGGY is going on.


Select an album in your library. Downloaded it to phone. Once it’s done. Delete the downloads. All the blank album artwork showed up instantly.


Apple. Fix this crap...



Mar 14, 2019 4:54 AM in response to daejohn

I know I’m a little late to the discussion but I’ve been having the same issue and have tried most of the suggestions but to no avail. Bizarrely I deleted an app (as recomended by someone on here) to free up storage and all my artwork appeared even though I have 30Gb of storage remaining on my phone. Mad but it worked for me.

Feb 15, 2019 3:13 AM in response to daejohn

To be honest, I did a hard reset on my iPhone. Literally erasing everything off the phone and restoring it back with one of my recent backups. It worked, but do it at your OWN RISK, I lost some things that I don't think I can get back even with the backup. I have over 1000+ songs and at least 75% of my albums artwork wasn't showing. YES, you do need space in order for it show. NO you don't have to update your phone to the latest software update. It worked for me by doing this, just beware what you're getting yourself into before performing the action.

Sep 21, 2018 2:33 PM in response to daejohn

Hi daejohn,

Welcome to Apple Support Communities. I understand that you're not seeing album artwork in Apple Music after updating to iOS 12. I know it's important for Apple Music to function properly; I'm happy to help. First, if you haven't already, close the Music app and restart your iPhone: How to force an app to close on your iPhone, iPad, or iPod touch

If you're still unable to see album artwork, remove one of the affected songs or albums and add it back; does the artwork repopulate?

Does this affect songs that you've added to your Apple Music Library? Are you able to see album artwork when browsing Apple Music?

Do you use Apple Music with any other devices?


Best Regards.

Oct 12, 2018 10:10 AM in response to daejohn

I am experiencing the exact same issue. Additionally, whenever I listen to music via Bluetooth, the audio sounds low quality. Sometimes the album art loads, sometimes it doesn’t. I’ve tried listening via Bluetooth on my MacBook and iPad, but they sound perfectly fine, therefore I know it’s not the headphones that I’m using that make the audio sound so bad. Any help would be great, really considering switching to Spotify, even though I love Apple Music.

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Apple Music album artwork not showing?

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