Apple Music album artwork not showing?

Hi there!

I had the exact same problem as all of you where nothing would show except for the Apple Music logo on my covers. After trying all these solutions, nothing worked until I went onto my Macbook and plugged my iPhone in. I then went into the Summary where it shows your space available and Backups as well as the Serial Number and such. I did "Back Up Now" then hit "Restore Backup" immediately after so I have the exact same iPhone before I restored and when the process finished, ALL of my covers came back! Hope this is helpful!

I get the exact same issue. The only fix is to restore your iPhone from backup. This is the only way to fix the problem, until an update is available. (Apple has no fix for this issue right now as of iOS 12.0.1).

I had the same problem too. I tried turning off iCloud Music Library, restarting my phone, etc., but none of those worked. Then I tried downloading a song to see if it would download the artwork too and at first it didn't download, but then I tried again and what do you know! After it started to download the song ALL of the artworks in my library came up! Idk if this will work for everyone, but you should give it a try! Hope this helps!

Hello Jameson. I tried your action. I even opened iTunes and cleared my library, the album artwork isn’t showing up even after doing a complete clean up and it is pretty annoying when it is a paid service and you don’t get the complete use of it.

Also I should mention that the song you download should have an artwork on it. It doesn't work with a song that doesn't have the artwork loaded up. So either find one of your songs that does have an artwork and download it or go into the browsing section and download a song there

Hey guys since I wasn’t the only person with this problem I figured I share what helped me out.

1. Off Load 3-5 apps that totals 1-2 gigs at Max.

2. Turn Apple Music ICloud Off Then On.

3. Open Apple Music.

After that you should see the artwork start popping up.

Hope this helps out. ✊-1F3FE;

BiGHeaD d•_•b

I had the same issue and I’ve tried this. Now, my 2000+ album library and all my playlists are gone.. Everything disappeared from my phone!!! (..but surprisingly on my MacBook and on my iMac everything stayed as it was.) 😱

I'm sorry to hear that. Did you do all 3 steps?

Anyways, these are issues that an extremely large amount of users are experiencing.

It's not clear whether it's got something to do with iOS 12, or not.

I really, really do hope that something will change, I myself am experience lots of issues with Music.

And it being a paid service and not too cheap either, it really is upsetting to say the least.

I'm the one who gave advice on here about it. Now I myself am back to NO artwork at all (on iPhone)

😟

It might be because you’re running out of storage. Try freeing up space on your iDevice then turn off iCloud music library and then turn it back on. This is the fix that worked for me. Hope this helps.

I’m having the same issue, and when I search music it shows the album cover but once I add it to my library it shows the generic music logo. I’ve restarted my phone multiple times and tried turning off the iCloud library many times. Even if I delete the album and retry, there is still no cover. This is incredibly frustrating.

I HAVE SOLUTION! November 2018

I was having the exact same problem just now but I can tell you you do not need to restore or anything like that. I simply made sure iTunes had all the artwork, plugged in iphone, clicked 'update music library' under File then Library. Then I went on to apple music on iPhone and I downloaded one song onto iPhone to retrieve artwork....then it downloaded allllllll the artwork for every song. That is literally all I had to do. I then removed the downloaded song to save space on memory.

Hope this helps!

I know I sound incredibly stupid asking this

But can you give me step-by-step instructions on how and where to go to click the iCloud settings I don’t know where to go

I have an iMac which has my iTunes on it it is running Mojave iOS 12 whatever the update is

I not only have no artwork on my phone

But also the artwork is not appearing in my iTunes on my iMac

On my phone I have over 133 GB of free space available

So memory is not a problem on my phone

I called Apple support last week

And all I do is keep getting an email saying they are working on the problem

The turning off iCloud Music and Apple Music thing will not work. Forced reset will not work. What will work? Signing out of your apple id on your device. Then logging back into everything. Finally worked for me.

Hello,

I have the same problem too. I tried all of the suggestions above and now my iPhone 5s is updating to the newest iOS (12.1.2) and I really hope it will magically fix my issue. It’s not only the artwork not showing but I can't even download any songs at all. On my MacBook I have no issue with Apple Music. Same as all of you the bug started when I updated to iOS 12. Since then my Apple Music has been all sorts of messed up. I’ve literally tried everything. I has been really frustrating since I can't even download songs at this point (as I mentioned above). Did anyone solved this yet? Or does anyone know if Apple knows about this issue?