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Apple Music album artwork not showing?

I recently updated my phone to ios 12 and ever since the album artwork on apple music isn't showing. I know this is a small issue but it is kinda frustrating

Posted on Sep 20, 2018 10:01 PM

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Posted on Sep 30, 2018 2:59 AM

Tried the recommended action, didn’t work. It’s only happening on my phone and only with music that I’ve added since updating to iOS 12, everything already in my library prior to updating still has its artwork. Below is how it’s displaying.User uploaded file

105 replies

Dec 29, 2018 7:25 AM in response to daejohn

Because of some conflict with my windows device, I had to properly reinstall iTunes. At the opening I was asked if I wanted to share information on my library with apple, it was written that this might help synchronizing devices and displaying artwork. While the iTunes app on windows wasn't giving me any problem till this day, I've been experiencing issues on my iPhone 5s with iTunes for a while.


Now everything is downloaded and displayed correctly.


The privacy setting can be modified on the windows application as following: Edit>Preferences>Store and tick the "Share details about your library with Apple".


Hope this can help.

Dec 29, 2018 8:41 AM in response to Revan01

The issue was not with my iPhone X XS max

The issue was actually with my iTunes on my desktop iMac

When I import a song I cannot put any kind of cover art with it

The Apple support team and I run the phone together for a long time

A case has been open and they’re working on it but still no end in sight

I don’t have any issues when I’m putting art with any of the movies that I’ve imported

The issue is strictly with the music and all I get is a music note when I’m playing it back instead of any type of cover art

Again this is on my iMac that I’m having the issues with not the phone

Jan 17, 2019 6:41 AM in response to daejohn

Not sure why there is not an APPLE solution to this yet (or at least I cannot find one posted) but I did find a fix for this bug myself.


This issue she seems to be centered around “downloaded music”. Whenever I added new albums, the artwork wold not show up until I went into “downloaded music”, selected an album, and did delete > remove downloads. Sometimes I had to do a few, but all the recent added albums artwork would magically show up.


Everytime this issue occurred again, I would just delete a downloaded album (again just the stored music, not remove from library).


So naturally I got to the point where artwork was not showing up, but I had nothing left to remove from downloads. The solution to this is super dumb, and proves something very BUGGY is going on.


Select an album in your library. Downloaded it to phone. Once it’s done. Delete the downloads. All the blank album artwork showed up instantly.


Apple. Fix this crap...



Feb 15, 2019 3:13 AM in response to daejohn

To be honest, I did a hard reset on my iPhone. Literally erasing everything off the phone and restoring it back with one of my recent backups. It worked, but do it at your OWN RISK, I lost some things that I don't think I can get back even with the backup. I have over 1000+ songs and at least 75% of my albums artwork wasn't showing. YES, you do need space in order for it show. NO you don't have to update your phone to the latest software update. It worked for me by doing this, just beware what you're getting yourself into before performing the action.

Mar 14, 2019 4:54 AM in response to daejohn

I know I’m a little late to the discussion but I’ve been having the same issue and have tried most of the suggestions but to no avail. Bizarrely I deleted an app (as recomended by someone on here) to free up storage and all my artwork appeared even though I have 30Gb of storage remaining on my phone. Mad but it worked for me.

Apple Music album artwork not showing?

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