Apple Music album artwork not showing?

I recently updated my phone to ios 12 and ever since the album artwork on apple music isn't showing. I know this is a small issue but it is kinda frustrating

Posted on Sep 20, 2018 10:01 PM

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Posted on Sep 30, 2018 4:31 AM

I recently updated to iOS12 and I tried everything suggested in this thread. Didn't work for me either. However when I switched both apple music and iCloud library on and off in settings, the album art loaded properly. So try that.

105 replies

Oct 10, 2018 8:31 PM in response to daejohn

I am also experiencing large amounts of missing album artwork in Apple Music. Like everyone else here, the problem began affecting my iOS devices after upgrading to iOS 12 and none of the troubleshooting measures have had any effect. Album artwork in iTunes on my iMac appears properly. I am extremely disappointed that iOS 12.0.1 did not repair the issue. This bug is annoying, frustrating and needs to be fixed by Apple engineers quickly. Apple Music was formerly one of my favorite apps.

Oct 9, 2018 5:42 AM in response to iNossion

I also updated to 12.0.1 and still have multiple albums in my iTunes library that have no artwork and I can’t download. I’ve tried the suggested solutions here and nothing has worked. It would be nice to know if this issue is being evaluated.


If it helps, all albums that I’ve purchased from the iTunes Store display album artwork. All albums that I add to my iTunes library via Apple Music do not display artwork. I can’t download any music on my phone regardless of its origin.

Oct 10, 2018 11:38 AM in response to Teddy_B

After removing one of the affected songs and adding it back, there's still no artwork.

It does affect songs i've added before the iOS 12 update, but the issue started after updating it. I can see about 10 of the artworks in my library, the artwork in the playlists i've created before doesn´t show either. The only time I can see the artwork is when browsing.

I rarely use apple music on other devices but when using it on my laptop, the artwork does show.

I've tried everything they've said in this thread and contacted costumer support without getting any reply, still have the issue.

This is getting really annoying, please help.

Oct 12, 2018 10:10 AM in response to daejohn

I am experiencing the exact same issue. Additionally, whenever I listen to music via Bluetooth, the audio sounds low quality. Sometimes the album art loads, sometimes it doesn’t. I’ve tried listening via Bluetooth on my MacBook and iPad, but they sound perfectly fine, therefore I know it’s not the headphones that I’m using that make the audio sound so bad. Any help would be great, really considering switching to Spotify, even though I love Apple Music.

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Apple Music album artwork not showing?

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