Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone XS max wont charge with Belkin powerhouse dock or old apple iphone cables

So i recently got my new iphone XS max and coming to charge it with my Belkin powerhouse dock or old wires i got it wont charge. My phone will only charge with the cable that came in the box. All the other cables i tried are genuine apple cables and when i come to charge it it shows it charges then it goes off. The dock was purchased right from apple and the same issue is happening with both the dock and cables. I tested it with my iphone 6 and iphone 7 and it works fine. PLEASE HELP.

iPhone Xs Max, iOS 12

Posted on Sep 21, 2018 8:44 PM

Reply
Question marked as Best reply

Posted on Sep 22, 2018 5:02 AM

I’m having the same problem. I tried moving the cord around to different charging block and that worked. I’ve come to realize that it’s only the cords that didn’t come with the IPhone that don’t work; Only the cord in the box works.

18 replies

Iphone XS max wont charge with Belkin powerhouse dock or old apple iphone cables

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.