Iphone XS max wont charge with Belkin powerhouse dock or old apple iphone cables

So i recently got my new iphone XS max and coming to charge it with my Belkin powerhouse dock or old wires i got it wont charge. My phone will only charge with the cable that came in the box. All the other cables i tried are genuine apple cables and when i come to charge it it shows it charges then it goes off. The dock was purchased right from apple and the same issue is happening with both the dock and cables. I tested it with my iphone 6 and iphone 7 and it works fine. PLEASE HELP.

iPhone Xs Max, iOS 12

Posted on Sep 21, 2018 8:44 PM

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18 replies

Sep 22, 2018 5:02 AM in response to Johnny.G1

I’m having the same problem. I tried moving the cord around to different charging block and that worked. I’ve come to realize that it’s only the cords that didn’t come with the IPhone that don’t work; Only the cord in the box works.

top0

Level 1

10 points

Sep 28, 2018 4:20 PM in response to Johnny.G1

I received my Xs Max 257GB 9/24 and it just started doing this today. Another very odd behavior: when plugging in a USB C cable, the phone goes into a charge-no charge-charge-no charge state, with the alert sound and battery indicator toggling once or twice a second. The only cure is to unplug. When it does this, no regular charging cable works: no charge. I wait a while and try again and the USB C cable works fine. So do regular cables. And as I say, these problems only began today after three and a half days of ordinary use.

Sep 27, 2018 1:16 PM in response to Johnny.G1

Try turning off rise to wake go to settings scroll down to display and brightness click on that then scroll down to rise to wake toggle off

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Iphone XS max wont charge with Belkin powerhouse dock or old apple iphone cables