Infographic face missing Mail and Messages complcation

To initiate the configuration option on the watch itself, you press on the face very firmly. Try to pick a spot between complications so it doesn't think you are trying to initiate a complication.

I am in the US, but my understanding is that the legacy complications part of 5.1.2 are global - only the EKG stuff is limited to the US.

Home is missing too. This is unfortunate, I was looking forward to the new faces

See this page from the Apple Watch User Guide, Faces and features - Apple Support and see if that answers some of your questions. I think that is the closest we will find at this point.

That confirms what we have been saying-no mail or messages for the infograph. Unfortunately. Thanks.

Just upgraded to 5.0.1. Im not seeing a Mail option for complications on Inforgraphic face.

No, disappointing...although 5.1 now apparently withdrawn in any case as it seems to be bricking some watches.

yep, the most useful tools on my watch can't be used with these face, get your **** together apple

I'm glad that worked for you, but for me, I added the complications via my phone, NOT my watch.

So nice to see someone talking about this. Have not seen it anywhere else. And I agree-what a joke. The infographic watch faces are great-but rendered basically useless by these glaring flaws. And I also am using one of the older faces so that I can access mail, messaging and a couple of the older complications I used on the series 3. Hurry up Apple

Quite possibly the dumbest oversight by apple to not include the most useful complications on the new flagship watch face. I’m beyond ****** about this because I love the look and how much data there is. Who the heck is testing this stuff at Apple? UV index is great but literally what I use the watch for most you omit?

Lame.

Point taken...but, at the risk of being no fun, you CAN use the watch faces you see in the ad. You just need to additionally press a button to access your mail/messages/whatever...for now. Not really a massive issue, I should have thought. However, there is an opportunity for an automated Hyperbole Reduction app, I think, along with a fully configurable Watch 4 complication...

Hugely disappointing! Messages has to be the most widely used complication. We are being forced to use a watch face available on all models which is making the experience not feel remotely new or fresh. Fingers crossed Apple realized this was a blunder and fixes it in the next OS update. I love the infograph watch face but I won't use it without messages there.

Like so many here, I used the Messages complication extensively. It isn't so much that pushing it opened the Messages app; the important thing for me was being able to look at the Watch face and tell 1) whether there were any messages waiting for me and 2) if so, how many (by putting the number inside the Messages complication bubble). I used this every single day. Yes, I'm using the Infograph on my Series 4 just because it looks so darn nice, but I sure as heck do miss the Messages (and Mail) comps. I've sent feedback to Apple stating my feelings...

Having been on the other side as a programmer, it is also plausible that the complication developers had everything working, until last minute changes were needed in the supporting Infograph faces. That's the kind of surprise which nobody wants with only a few days before release but it happens.

Branta_uk said...Having been on the other side as a programmer, it is also plausible that the complication developers had everything working until last minute changes were needed in the supporting Infograph faces. That's the kind of surprise which nobody wants with only a few days before release but it happens.

Hi Branta_uk! There may be some truth to that. I mentioned in my original comment that the fitness app WorkOutDoors does not have a working complication for the Infograph faces. That really surprised me because the developer of WookOutDoors has consistently impressed me with his programming expertise and the dedication he has shown to keeping his app, in no uncertain terms, a work of art. It's hard to imagine HE dropped the ball on this one.