Infographic face missing Mail and Messages complcation

Hallelujah! We're saved. I can confirm that 5.1.2, released today, brings the legacy complications like Messages, Mail, Phone, etc. to the new Apple Watch Series 4 faces ("Infographic" and "Infographic Modular"). Yay! Note: it took a while for me to get them to show up - you might need to reboot or create a new face from scratch to get them to show up. But they are there. So excellent!

I confirm this is now fixed by the WatchOS 5.1.2 released today and even includes "Find my friends" which was not there in the beta. As a bonus it includes the new ECG app in approved countries. Thanks Apple!

4 months later but better late than never. It did not feel good to buy this watch when I did and I did not like having to swipe through faces to see messages/email etc. I had to move backwards. I will not buy early again. Lessons learned. Enthusiasm curbed.

For what it's worth, the macOS Mojave Dark Theme was overdue by a decade... I guess we are actually making progress with these things now.

Apologies but what do you mean ‘add it back’? The list of available complications is as before the update - I.e. ‘Mail’ and ‘Messages’ do not appear as available complications in any of the positions on the infographic face.

I didn't have that much luck with re-boots. What fixed it for me was starting a new face from scratch. In other words, don't take your existing Infographic or Infographic Modular face and look for the legacy complications in the list, go to the face gallery and create another new Infographic face, and when you go to set it up the new legacy complications should appear on the list. You can then set up the new face the way you want it and delete your old copy of the Infographic face. Follow what I mean?

XtopherM - thanks for that. I tried that also....and don’t have those legacy complications there either. To be clear, I assume they should appear in the alphabetical list of available complications? I’m looking for Mail and Messages but under ‘M’ I have only Moon and Music in all face positions for the infographic face in the face gallery.

Yes, they should appear in the list. Have you tried configuring/designing the new face on the watch and also on the phone via the Watch app? If they don't show up on either when you create a new face, you might want to double check - you might still be on 5.1.1. 5.1.2 came very quickly on the heels of 5.1.1 so many people did not have 5.1.1 installed yet so when they went to do an install 5.1.1 is what they got. So those folks will need to turn around and immediately re-check for a software update to force 5.1.2.

If you are certain that you are on 5.1.2 and the new face trick doesn't work, then check other complications positions - for example, I don't think messages works in the corners - only in one of the four "on face" slots on Infographic. And if that still doesn't work, then reboot both and wait 24 hours. Best of luck!

Apologies for ignorance, but how do you configure/design the new face 'on the watch'? I have only ever configured new faces on the Watch app on the phone. I do have 5.1.2. - specifically under 'About' I have: 'Version: 5.1.2(16S46) whatever that means....

Are you in the UK or the US? Just a thought but I read somewhere that the new ECG functionality only gives alerts in the U.S. so I just wonder if there are different software versions in different territories?

To initiate the configuration option on the watch itself, you press on the face very firmly. Try to pick a spot between complications so it doesn't think you are trying to initiate a complication.

I am in the US, but my understanding is that the legacy complications part of 5.1.2 are global - only the EKG stuff is limited to the US.

Ah! Many thanks for that....so if I do that, then I AM able to configure the 'new' (legacy) complications on the watch itself... but they still do not appear as configurable options on the app on the phone. Very odd. If the EKG stuff is, as you say, limited to the U.S. then that does suggest there may be more than one version of this update. If so, I'd be surprised if I'm the only person in the UK (Europe?) to come up against this issue....

Anyway, very many thanks for your help.

Yes, that worked for me also. It's a bit mysterious. Was able to customise to include e.g. mail and messages via the watch, but not via the app (where these new options did not appear). However, trying to 're-cutomize' an existing face (i.e. change the complications again) resulted in the watch freezing up completely. Re-started it and, oddly, all available complications now appear on both watch and app.

Same here! Cant customize it with mail, messager or phone. Tried both ways, phone and watch. No option available on the watch. Just shows up on the phone but doesn’t mirror to the watch. That sucks!!!

What iOS version are you running on your phone and what watch OS version are you running on your watch? Are you using beta software on either? Did you reboot BOTH devices when you updated to the latest OS on both devices?

I loved the new Infographic Face but it's missing what I want. This here is what I want to see available.