iPhone XS Max Weak 5GHz WIFI Reception

Same problem here. I used to have an iPhone 8 Plus. It used to have all bars and it was super fast. Now I just got an iPhone XS and when I am at home and at work it only has 1 or 2 bars. It definitively drops connection. On cellular data it is super slow. I really hope Apple takes ownership on this problem and fix this soon as these cellphones are super expensive!!

My husband and i just got new XS’s 5 days ago, and we are having the same problem. Nothing will load while on wifi, or on LTE. But yet our brand new ipads work great. I have rebooted the router, and even set up a new router. I have reset the phones and the network settings. Nothing has helped. I cant decide if we should just go exchange them, or hope the problem gets fixed.

Same with me! This is my 2nd replacement phone. First Chargegate issue, now this. Also, my front top speaker would not play music, but after a reboot top speaker would work again. About a week top speaker would reoccur again, music would stop working. I owned all iPhones and my xs max has so many issues. Lte and WiFi is not all great on this phone, but my iPhone 6s Plus and 8 plus had no issues at all. Xpensive phone over a grand with so many issues.

Add me to the list. I can barely connect to my WiFi. But, I was at my sisters house and connected to her WiFi, and I had no problems at all. It was super fast. I’ve visited the Verizon store, and they looked over all my settings. Then, I contacted Verizon’s higher level of tech support. They had me reset my network settings- which seemed to help briefly. My problem is better than it was, but it’s still an issue. And, I can’t go back to my 8 plus, because I traded it in for this XS. Ugh!

The fact that at your sisters it was super fast, yet at your house it's not demonstrates this is a compatibility issue with some routers. I would hope that means an update can solve this for you and all the other's having this issue.

Yup. Again, been there done that. I left apple all together a few days ago..... I don’t have time for games and data logging which proves nothing.... it’s all fake. Apple is not currently working on the LTE issues. You know what they’re doing?.... GROUP FACETIME AND ANIMOJIS!! Hahah. What a waste. I gave up after my 5th replacement from all different locations. I only own an iPhone x and dumped all my apple products. Macs, pods, and 10 iPhones from 5s-8....

I just went back to the 8 plus. I got rid of my X as well. The honeymoon didn’t last long with the second Xs. I’m not quite ready to throw my hands up completely with Apple, but this is disappointing. I am finding the 8 more reliable, more smooth in functionality than both the X and Xs. There may be some perception on my part but this is where I am at. 🏼♀

It doesn’t seem to make a difference for me whether I am in the same room as the router, or a room away. My house is 1100 sq ft, and I have had times of great performance, and times of zero performance. So I can’t figure out if it’s an antenna issue, or a combo of that and my router. None of our other devices seem to have any problems at all. My husband has the XS also, and he seems to have less issues than I do. I should add that when I am not connected to WiFi, I don’t seem to have any problems. I was at work in a basement, on LTE, and I had no issues at all. But the first 6 days I had this phone I couldn’t get it to do anything on my WiFi. I hope they figure this out, and I hope it can be fixed with a software update.

I’m having same exact issues. My 3 year old iPhone 6 had much better cellular reception. Mine is terrible. Apple needs to fix this. Paying premium for these phones and the expectations are that we’d at least get get equal reception.

I hate my WiFi connections as well, especially when I FaceTime. I never had any problems with any of my previous iPhones that I owned . FaceTime calls are sometimes laggy and choppy. I had iPhones since the 4 and by far this XS Max is the worst phone i ever ouwmdt

I returned my XS max to the Apple store today, received a new one. No difference at all! Still slow or loosing 5 Ghz signal in the living room while the iPhone 7 has all bars on 5 Ghz. I only have 5 Ghz enabled on my router at home.

I sure hope they fix this because I am dropping calls and internet connection all over the place now. I have to literally find a spot on a street to conduct any business. PLEASE MAKE THIS A PRIORITY APPLE.

At $1200/phone, and it is a phone as well as a handheld, connection should be the focus.

It’s going to get dangerous. I drive a specific route regularly and have Verizon because it’s the only network that always had a very strong signal. Now I can’t get through on my new iPhone X’s. Last night I thought if I were to break down I had no way of an emergency contact. And my old iPad has full bars while I have 2 bars in my home. Apple needs to fix this ASAP.

andersfromnykvarn wrote:

Are you positive the XR ships with iOS 12.1? There’s still no release and the XR is being shipped. I want this update and I want it now! 🙄🙂

No, iPhone Xr isn't being shipped with ioS 12.1 and you'll have to wait for the update just like everyone else has to wait.

It is odd that iOS 12.1 isn't out before the iPhone XR was released. Does anyone know what comes installed on the phone? I know they've only just been released today, but I'm sure some folks in Europe or Australia might have posted somewhere. It would probably be a bad idea to issue an update on the same day everyone's setting up their new iPhone XR.
I'm also just reading that the DST Apple Watch bug might not be fixed in time for folks in Europe. To me, that implies watchOS 5.1 won't be released today. Which could also imply no iOS 12.1 today, either. Which could mean a release for both next Monday or Tuesday... Which would fix the watchOS DST Bug for folks in the US.