iPhone XS Max Weak 5GHz WIFI Reception

I wouldn't read much into 12.1 not being out before Xr was released. It just means 12.1 isn't signed off yet and not ready for prime time. But they weren't going to hold up the release of the Xr and since 12.1 isn't out, it's very unlikely the Xr has anything other than 12.0.1 installed. It's possible 12.1 could be released soon, but with Apple Servers being overwhelmed with new phone activation's, it's still not likely being released today.

I am having the exact same issue. I have dropped reception/signal in places where I had no issues on the earlier iPhone. I have contacted the support and their response was that there is not much they can do since they don’t see any issue on their side. What a great service. I really want to change back to my old iPhone. I have been using iPhones since the beginning of its launch 10 years ago, but I am starting to think if it

is worth keep using iPhone and if I should change to Samsung or Google.

I just went back to the 8 series. Everything is working as it should be and as I would expect. I’ll wait to see if they sort their stuff out. Once I don’t see any reports of issues from folks, then I’ll invest my dollars in a new device.

I could’ve sworn there was another name Liz... I remember reading about your 3rd replacement or so and lucked out with several replacements. Going back to an older phone is basically what most are doing. I just finished a test with iPhone 7,8,and XS. From app launching to web surfing..... actually the XS won by a second or so.... all running 12.0.1. I did a speed test from 500 feet away from my 5ghz router and the XS stayed connected and everything else dropped. Very strange.

That was me. I started having playback issues etc. with the second Xs and returned it. I thought I was out of the woods 😒 Decided to back up and punt and picked up an 8 plus (I had handed off my X already). Eh. Given the issues, my experience is better with this phone so I’ll hang here for now and track the threads.

Oh ok. Um. If you don’t mind me asking what do you mean by “playback issues”? Are you talking about streaming videos YouTube, Netflix etc...? If so, that’s not the phone. That’s your carrier throttling down your cellular d

Not those kind of issues. Same issues as first device that Apple gathered logs for. No throttle issues. I have 22gb per line, new fiber to the transfer box, new fiber to my house, fiber in my house. Transfer box sits at my driveway. And my wifi is tera unlimited. No glitches with any other device in my household from my son's Samsung, husband's X, the Note 9 I'm trying out for kicks or my 8 plus (which is running on said phone line).

Hmm. Ok. I didn’t know what you meant by playback issues. I’m giving mine one more try Tuesday when 12.1 releases. Also seeing similar lags on my x which I never had any issues with before. I’m 95% sure it’s software rel

Yeah, no difference whatsoever with 12.1 on my Xs. Extremely disappointed. Love my Xs but cannot accept that it doesn’t even connect to wifi when my daugther’s ancient 5s has a rock solid connection.

I didn’t have as much major issues with WIFI some saw.My other iPhones always dropped to the 2.4 ghz on my AirPort Extreme after I got to far away or left and came back. None would go to my 5 ghz until I reselected it. So not a big change in that regard with my Xs. I will wait to return home and see if my Xs grabs the 5ghz or like previous iPhones requires me to select it.

I have weak AT&T in neighborhood. Verizon same just no close towers. Tended to be mostly 1bar sometimes 2 on all phones not any changes much on Xs with 12.0 or 12.01.

With 12.1 I got two cell bars consistently just now and with too many walls 1 bar. But for first time in house I got 3 bars a noticeable change i ran tests and am getting 22-25 mb down now with cell at house and 5-7 up.

So in conclusion 12.1 is major improvement over 12.0 and 12.01 for weak cell signals which i had hoped for with upgrading to the Xs. I am getting as I had hoped (finally) improvements over earlier phones and even my Xs on pre 12.1 iOS

I found also that after wifi use it sometimes does not reconnect properly to 4g. Phone indicates the connection is there, but no data traffic is possible. And only full restart works to fox this :(

Really bad. Never had these issues with any iPhone before. Kinda regret I did not wait longer to replace my sloppy working 5s.

Hope Apple soon offers a solution. With these prices.....

Yup. Same. I was crossing my fingers the entire update time. Gave it a good hour. LTE same. Couldn’t even use maps for gps. 1 bar. Couldn’t load. Pulled over, popped SIM card in my x and boom. 4 bars full LTE. Goodbye XS. Soooo done.

Has everyone with issues opened a case?:

"For those of you having connection issues, I highly, highly recommend doing what xxxxx suggests: call 800-MY-IPHONE, and open up a case. I just did, and it took about ten minutes.

After speaking to the initial support person, he routed me to the Senior Engineering team, who have a team of folks looking at this particular issue. I was asked to install two loggers on my phone (which took about a minute in total to do) and I've been asked to take three Speedtest screenshots tomorrow, along with one of my results page. Apple will be collecting data in the background in the meantime.

I’m having the same issue still. I switched my house to only 5 GHz and what a weak signal and slow speed’s. The issue with this thread now as it is 66 or 67 pages long and no one from Apple will be reading this most likely.

You’re 100% right. I could be completely wrong. I was more just commenting on how many pages it is and that that’s a lot to read through. Although I’ve been following this thread since pretty much day one.