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Question: IOS 12 combining text messages

After updating to IOS 12 my IPhone is combining text messages from family members. My wife and I had a text going and then my daughter got added to it & then my son got added. Each phone has only their number under IMessage as a Send/Receive and each person can only see the messages they send and my response. I can see all the messages from each person and my response. When my wife sends a text it has her name but once my son or daughter send their text the text message changes to their name. We only have one Apple ID for the family but i've been reading that might be the problem. Under Apple ID their are a bunch of number listed including my wife, son, and daughter's numbers so I was thinking about deleting them from my Apple ID but I don't want them to lose any text messages or other information.

iPhone 8, iOS 12

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Sep 26, 2018 4:43 PM in response to Phil0124 In response to Phil0124

Yeah, but you can’t control what other people do with their phones. So if 2 of your friends share an Apple ID, their messages are combining on your phone. Kind of out of your control and not a great move on Apple since they know lots of people share Apple IDs, wether they support it or not.

I also read that several people got their own Apple ID and it did not correct the problem.

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Sep 25, 2018 9:12 AM in response to Daddyof7652 In response to Daddyof7652

I am having the same issue as well and opened a different thread called "Text messages going to wrong recipients after iOS12 upgrade." There are four of us on the same Apple account. Per the suggestions from my thread I have slowly been seperating the accounts. We are now on different Apple accounts. One of us is still using the original account. The problem is persisting however. I was txting fine with my son last night after creating a brand new account for him. However this morning after txting my daughter, the history of his txt is now within my daughter's history. It's very fustrating. Also per the suggestion of posting I will be cleaning up our contacts next by deleting the other members of our family. Other things I've tried: deleting all txting history, turning off Handoff, editing the contacts for my family. I also want to add that I am the only one with the issue and the only one who updaed to iOS12.

Sep 25, 2018 9:12 AM

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Sep 25, 2018 9:14 AM in response to Xenos8 In response to Xenos8

Make sure, the new accounts are properly signed in in Settings->Messages and Settings->Facetime and Settings->Account->iCloud to complete the separation


Signing in to to just the iTunes Store will not change anything, and signing in to just iCloud or just Facetime will not affect Messages.

Sep 25, 2018 9:14 AM

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Sep 26, 2018 4:08 PM in response to Phil0124 In response to Phil0124

So is there a consensus about fixing this other than to separate accounts?

My parents are the texts it is combining but visible to me. In one text string. They share an account but both phones are set up to send and receive only from their individual phone numbers.

I don’t understand why it’s mixing the messages

Sep 26, 2018 4:08 PM

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Sep 26, 2018 4:27 PM in response to Mominheels In response to Mominheels

A Phone number is not an account or Apple ID


Sharing an Apple ID is what is causing messages to merge. Sharing Apple IDs is not supported by Apple, it not supposed to be done, and things like this will happen unless you separate them.


When an Apple ID is shared, the system, automatically thinks the devices belong to the same person and will merge things since to the system and the way Apple designed in an Apple ID uniquely identifies a single person.


Apple has always expected people to have their own Apple Id and not share it. So any updates and software changes depart from that assumption. Sharing an Apple ID can lead to many unintended consequences.


Unless you wish to continue to have issues every time something changes in iOS, its best to get them separate Apple IDs.

Sep 26, 2018 4:27 PM

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Sep 26, 2018 4:43 PM in response to Phil0124 In response to Phil0124

Yeah, but you can’t control what other people do with their phones. So if 2 of your friends share an Apple ID, their messages are combining on your phone. Kind of out of your control and not a great move on Apple since they know lots of people share Apple IDs, wether they support it or not.

I also read that several people got their own Apple ID and it did not correct the problem.

Sep 26, 2018 4:43 PM

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Sep 26, 2018 4:48 PM in response to KimJT In response to KimJT

KimJT wrote:


Kind of out of your control and not a great move on Apple since they know lots of people share Apple IDs, wether they support it or not.

That's ridiculous. Apple is not responsible for the stupidity of others.

I also read that several people got their own Apple ID and it did not correct the problem.

Because they didn't bother do the job correctly.

Sep 26, 2018 4:48 PM

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Sep 26, 2018 4:51 PM in response to Phil0124 In response to Phil0124

Thanks for the input. I realize having four people on one account is not recommended, however as I stated we never had this issue before. With that said, I took everyone’s advice and we are now on four separate accounts with Family Share going. Guess what? The problem still exists on my phone. It seems to be mostly now between myself and my son and daughter. I can txt my daughter because when I try my son’s txting history appears. The funny part iis that my son’s account was brand new. My daughter is using the original account. I’ve even deleted the txt history on my phone and their Contacts. Did not help AND their txting history magically reappeared. But not daughters. At this point I will be waiting for the first iOS patch and hope they fix it.

Sep 26, 2018 4:51 PM

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Sep 28, 2018 4:28 AM in response to Phil0124 In response to Phil0124

With a separate ID for each family member being the fix, how does Apple suggest we limit our teens App Store downloads since they have their own ID?


Why all of a sudden does Apple feel they need to combine family members text accounts using the family ID when they didn’t before?

Sep 28, 2018 4:28 AM

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Sep 28, 2018 5:51 AM in response to KiltedTim In response to KiltedTim

KiltedTim thanks for the input. I get the fact that Apple never supported sharing ids. The all of a sudden is with iOS 12. Everything was fine until I updated. Also, my family has not updated and their phones are fine. Our Apple accounts are now separate but the issue persists on my phone where txts are combined between my daughter and son.

Sep 28, 2018 5:51 AM

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Sep 28, 2018 10:08 AM in response to Xenos8 In response to Xenos8

Very concerning that even after separating your IDs the issue persists. This is a big problem for me and will mean creating 4 new accounts. I definitely do not want to go to all of this effort if it will not resolve the issue. In the short term, I think I am going to have to try an alternate app for messaging.

Sep 28, 2018 10:08 AM

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Question: IOS 12 combining text messages