IOS 12 combining text messages

After updating to IOS 12 my IPhone is combining text messages from family members. My wife and I had a text going and then my daughter got added to it & then my son got added. Each phone has only their number under IMessage as a Send/Receive and each person can only see the messages they send and my response. I can see all the messages from each person and my response. When my wife sends a text it has her name but once my son or daughter send their text the text message changes to their name. We only have one Apple ID for the family but i've been reading that might be the problem. Under Apple ID their are a bunch of number listed including my wife, son, and daughter's numbers so I was thinking about deleting them from my Apple ID but I don't want them to lose any text messages or other information.

iPhone 8, iOS 12

Posted on Sep 22, 2018 10:00 PM

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Question marked as Top-ranking reply

Posted on Sep 26, 2018 4:27 PM

A Phone number is not an account or Apple ID


Sharing an Apple ID is what is causing messages to merge. Sharing Apple IDs is not supported by Apple, it not supposed to be done, and things like this will happen unless you separate them.


When an Apple ID is shared, the system, automatically thinks the devices belong to the same person and will merge things since to the system and the way Apple designed in an Apple ID uniquely identifies a single person.


Apple has always expected people to have their own Apple Id and not share it. So any updates and software changes depart from that assumption. Sharing an Apple ID can lead to many unintended consequences.


Unless you wish to continue to have issues every time something changes in iOS, its best to get them separate Apple IDs.

141 replies

Oct 3, 2018 10:26 AM in response to Xenos8

I'm not sure how many times we need to say this. Apple is not likely to fix this, because to them it is not an issue.


If you have done the separation correctly and Messages, Facetime and iCloud are now logged in with each person's Apple ID on each of their devices there should be no more issues.


Of course if you have contacts that are still sharing Apple IDs this will continue to happen with them.


If for some reason, messages are still being sent to multiple contacts when Separate Apple IDs have been created and logged in to the relevant devices then you must have done something wrong. Something must still be connecting them. Likely iCloud.


I have in fact fixed this issue for some friends if mine which were sharing an Apple ID, and after all has been separated it works now as intended.

Oct 17, 2018 6:02 PM in response to Daddyof7652

I spent forever on the phone today with Apple Support about this issue. I was assured that a permanent fix is in the works, but for those who do not want to wait, here is the solution they walked me through:

Update your phone to the newest version of iOS 12 (I think it’s iOS 12.0.1)

Turn off any email addresses you are sharing iMessages with

Delete the texting thread of both contacts that are being combined

Test the repair by sending each contact a text


This worked for me, but I was sad to loose my text threads. I was told this problem is not related to sharing an Apple ID, but it is a problem with Family Share. My husband and I share an Apple ID. We got our daughter her own Apple ID about a year ago. The text thread that was being combined was my daughter’s and my husband’s. After a decade of Apple purchases, getting her her own Apple ID and transferring purchases was a huge pain. I spoke to a senior support person. She in no way encouraged me to separate my Apple ID from my husband’s. I hope this helps.

Oct 29, 2018 8:50 AM in response to Philly_Phan

YES!! In response to:

bobatrek wrote:


How does Apple suggest we limit our teens App Store downloads since they have their own ID?

When you use Family Sharing you can set each child with the option "Ask to Buy." That way you will get a message saying they want to purchase or download an app. You can then approve or decline it. Also, you can set app limits by using Screen Time. However, if you are all sharing an ID then your Screen Time statistics won't help any and any restrictions you set up for apps will combine the time from all devices using that app.



I NEVER ASKED A QUESTION.... I MADE A STATEMENT IN AN ATTEMPT TO CORRECT FALSE ADVICE!!

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IOS 12 combining text messages

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