When my iPhone Xs is at max volume during phone calls I often hear a high pitched “buzzing” or “crackling” sound coming from the earpiece when the person on the other end of the call is talking.
Has anyone else been experiencing this problem?
I am using the developer betas and sending them feedback constantly about the issue.
The most annoying part is that even the default ringtones like “Opening” will crackle a bit at maximum volume from the earpiece.
To replicate the issue even better, go on YouTube and listen some piano music at maximum volume, it will crackle horribly.
Yes, the issue was present on iPhone 8 Plus also and was fixed with a software update and the same could be done on our XS’s if Apple will realize this is a widespread issue.
They just need to tone down a certain frequency and it won’t affect the maximum volume at all.
If enough people will provide feedback to Apple, i’m certain this will be sorted quickly.
Salut, Eu deja am programat o vizită la un centru autorizat de asistență tehnică, problema mea nu este numai ** difuzorul în timpul apelurilor dar și faptul că ecranul este pe jumătate galben iar cealaltă spre albastru bate mai mult, atunci când apăs pe partea din spate se aude un scârțâit de parcă ar fi loc sub sticlă.
De aceea cred că dispozitivul are mai multe probleme și o să-l întorc, vedem ce îmi zic ei mai întâi.
Ok ... my issue did not persist during a FaceTime call with my friend. The FaceTime call was very clear. Let me know what happens. My restore isn’t finished yet. iOS 12.1 downloading. Will update once it’s done.
Ok finally that’s some good news! Thanks for this. It is very likely to be a software problem. I wonder why I wasn’t informed this during the call today?
Anyway, I hope we get a software fix soon. Or a hardware replacement if this is indeed a hardware issue. Thanks man!
Please do let us know if there is any more information given to you. And does “development” mean their software development team? Because that would indicate that it’s a software issue. What do you think? Software or hardware?
I have the same problem, replacing the phone with a new one did not give anything, the same defect is present. On the first phone I noticed that over time the problem aggravated. I hope this is a software glitch.
Waiting for update...
I've had XS for a week now. Crackling noise is still present. If this is what it is with every XS or XS max out there, this ain't right. Every time I get a call or call someone, I hear this noise. This bugs because it makes me not satisfied with my purchase which I paid everything in full. For a phone that is well over 1k, I expect much better experience. Apple failed to deliver that this time. I'm going back to my beloved iPhone 7, till of course Apple fix this.
In my case restore does not help. I think that in case on this problem, only change will help. In original servis they announced me that they replaced the earpiece spieker and it not helped. Weird. The problem must be somewhere else.
I trie to change my xs next or in two weeks.
I will see if it is better. When Apple don‘t want to change the Phone i will buy a new one and give it back when i have tried it.
I will report if i have tried it.
Sorry to hear that. I have a call scheduled with then today an hour from now, since the restore did not resolve the issue. Let's see what they say. I am going to press for a replacement. Are you aware if they can authorize a replacement on call? Why should I run around to service centers since they gave me a bad device? This is unfair.
I am interested to hear what they say. However, when reading all the replies here I am very skeptical that a replacement will ceompleteley solve the issue. Many people already have replaced their phones several times and it still existis. I still hope it is a software issue and will be fixed in near future.
Since I have not ordered Apple care in the beginning, they did not offer me a immediate replacement so far. Next Apple store is too far away to just walk by and pick up a new phone.
Man, we don't even have apple stores in my country. But i hope that it's a software issue too but they should at least acknowledge that and let us know that it is a known software issue. If they do so, I will peacefully wait for an update. But they refuse to acknowledge it.
Ok I just got off the call and they have asked me to take it to the store. They think it may be a hardware issue, which I doubt. I wonder why they are giving different responses to different people? They will escalate my issue depending on what happens at the store tomorrow. Honestly frustrated.
Has your case been escalated tobi? Who's handling it and why have they not told me to wait for the update?
After using it for 13 days, I decided to return it today. The phone is great, but I can't let go of this unsatisfactory feeling because of this vibrating/rattling/crackling speaker at certain frequencies.
Same for me. Bought the iPhone XS last week, had this buzzing issue therefore I asked for a new one. Today the new one just arrived and it has the same issues. Looks like this has to be a software thing or a major hardware issue...
I just tried both those ring tones Summit and piano riff and both sound perfect on my phone even at 100 percent volume..my problem is only happening during phone calls...tobi, have you tried these ring tones? Anyone else? And has someone updated to ios 12.1.1 beta? Does it solve the issue? The 3rd beta was the last one released.. There should have been a 4th beta by now but it has been delayed..I am taking that as a good sign..it may mean that Apple is working on bundling a fix for our issue with 12.1.1..What do you guys think?
Buzzing Earpiece iPhone Xs
