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Error message

the folder itunes is on a locked disk or you do not have write permmissions for this folder.

This is on a Windows 10 PC. This is the 2nd time it has happened to me. I do not recall how I resolved the problem last time. Any help would be appreciated.Thanks

Posted on Sep 23, 2018 7:15 PM

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Posted on Sep 26, 2018 9:08 AM

From Turingtest2: Right-click on your main iTunes folder (normally in User's Music unless you have relocated it) and click Properties, then go to the Security tab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. Note also that the Administrators group should normally have full control, though iTunes should work properly either way. When the permissions have been applied switch to the General tab of the folder properties dialog, click in the Read-only check box to clear it, then click Apply.


He also noted that anti-virus software can also create this error.

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Question marked as Best reply

Sep 26, 2018 9:08 AM in response to RuHernan

From Turingtest2: Right-click on your main iTunes folder (normally in User's Music unless you have relocated it) and click Properties, then go to the Security tab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. Note also that the Administrators group should normally have full control, though iTunes should work properly either way. When the permissions have been applied switch to the General tab of the folder properties dialog, click in the Read-only check box to clear it, then click Apply.


He also noted that anti-virus software can also create this error.

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