App Store not functioning after High Sierra

Hello,

Before upgrade: OS X Yosemite (10.10.5), 21.5 inch Mid 2010.


Some background: [if unnecessary please skip to the bold sentence below.]


I was trying to download the full High Sierra (4GB) in order to make a bootable drive for a clean install.

That didn't work out as I was only able to download the 22 mb version of the installer. a bummer.

Anyway, I was having a problem because the High Sierra did appear in my updates tab in App Store and I could click "UPDATE" but it would immediately show me an unclickable "Installed" button after clicking it and in 3 seconds turn back to a clickable "UPDATE".

When checking About this mac I would see that the macOS isn't Hight Sierra although App Store shows update was installed.😕


Here are some screenshots for clarification: (This is what I could see even after clicking UPDATE/UPDATE ALL)

User uploaded file


But if you scroll down you see: (an installed update for every time I clicked any of the UPDATE buttons)

User uploaded file

User uploaded file

So long story short I gave up and manually downloaded High Sierra (22 mb version) from App Store by searching for it, and installing it. Although I would still like to make a clean install by downloading the full installer.


Now the problem is the App Store isn't functioning after the upgrade.

  • Every time I click the updates tab on App Store it freezes.
  • Every time I hover over "store" near the "edit" and "App Store" it freezes.
  • Moreover, trying to download High Sierra just turns the button to an unclickable "DOWNLOAD" and does nothing.

I tried deleting "com.apple.appstore" folders from "/private/var/folders" and from "~Library\Caches".


What can I do?

iMac, macOS High Sierra (10.13.6), 21.5 inch Mid 2010

Posted on Sep 24, 2018 4:23 AM

Reply

Similar questions

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App Store not functioning after High Sierra

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.