Email Notifications on Apple Watch not working since IOS upgrade

Apple Watch Series 3, WatchOS 5.0.1, iOS 12.0.1, iPhone XS

Everything was working fine until I got a new iPhone and iOS 12.

Emails don't show up on watch.

Email notifications don't show up.

Mirror iPhone or Custom settings, same result.

I have re-paired my watch 3x and doesn't fix it.

I have spent 2 hours on the phone with Apple Support and they claim that they are unaware of the problem and they are waiting on an engineer to respond.

This is very disappointing.

Unfortunately I have the same problem! I have an iPhone X iOS 12.1 and I tried the same steps you did. I am almost sure my problem (at least) is the watchOS 5.0.1 because I had a watch series 1 and was working normal with watchOS 5. Then I upgraded to series 4 (on sep 21st), watchOS 5 and everything was ok. But when I had the watchOS 5.0.1 my problems get started.... now I see that is a new watchOS update. I’ll see what happens tonight!

Most of the attention around 5.1.1 is that is doesn't brick the watch (there was a 5.1 release within the past week that did). I've seen some blurb about some new emojis and a couple of watch faces but nothing that specifically mentions a fix for Mail Notifications.

I'm going to try it tonight and see if anything changes

Same here - updated, re-paired, hours with Apple Support - ‘known issue’ etc (and yawn). I’m getting email previews (sometimes) haptic feedback (sometimes) never sound notifications for email at all (on the watch). I have to say (though it is ALL so random it’s hard to be 100% accurate) - I’m not always getting sound notifications on the iPhone either. So - is it iOS on the phone or on the watch that’s failing?? Rheotirical question. Don’t really care - something worked once - it doesn’t now - Apple have my money (quite a lot of it) and have ‘un-improved’ things (I’m restraining myself - but it rhymes with ‘mucked things up’) and yet seem incapable of putting what they’ve put WRONG - RIGHT !!! All this for Walkie Talkie ???? Come ON ..!!!!!

I manager to solve haptic feedback on my Apple Watch 5.1.1. I had to delete my email account on the iphone (latest OS) (under password and account). Added the account details again and everything works perfect, 100%!

I hope it works for you too!

The update did not make any difference for me either I'm sorry to say. I may rake one more punt at resetting the watch but I really don't have much faith in that fixing things.

Still seeing a lot of people posting that are having the same issue so when is someone going to step up and acknowledge this?

I have had a similar experience and have spent more hours than I care to admit on this. with the recent software upgrades for the watch and phone this seems to be 90% resolved. I am now getting the haptics. the red dot most of the time. you cannot get notifications on your watch if the phone screen is open. it then goes to the phone.

This is really frustrating. Something in the iOS 12 / watchOS 5 combination has broken mail notifications on the Apple Watch. Reboots, restarts, unpairing/re-pairing, switching things on, switching things off... Apple needs to figure out what they broke and fix it. Mail notifications are the most fundamental functionality of the Watch. They have worked flawlessly through 2 watches, 3 phones and multiple OS updates ... until now. Walkie Talkie, EKG, Radio ... who cares? Get the watch to buzz, show and hold mail notifications!

If you have multiple emails or calendars set up on your phone (i.e. a Gmail account and an iCloud account) this can be fixed with a pretty easy work around.

What you have to do is allow notifications on ALL email accounts and calendars on your phone or you won’t be able to get notifications for your main email/calendar account. You might get alerts on the watch face but you won’t be able to get the red dot Notification Center notifications unless every email account or calendar is set up to receive notifications/alerts.

I’ve found that enabling just the banners notification on the other email accounts and calendars is enough to get Notification Center to work again. You can also set the sounds and vibration to “none” on the other accounts you don’t use to limit their “noise”.

Hope this helps you.

I have had this issue with my Apple Watch 3 since long before the iOS12 and WatchOS 5 updates.

As of yesterday, I have a brand new Apple Watch 4 and it's the same thing with that. I have tried numerous troubleshooting suggestions on both the Series 3 & Series 4 from this forum and nothing has worked.

I now make sure my iPhone is not on silent incase I miss a email from work.

Same here!! No sound notifications whatsoever. I even spent another valuable hour of my life allowing Apple to grab diagnostics from my watch/phone - which I’m not keen on but may help. It’s just SO frustrating. It worked perfectly - how hard can it be to reverse what you’ve Mucked (restraint) up??? I think I’ve spent more time on this issue than Apple have - I asked for something in return for my time, information and diagnostic data - nah, not even a £5 voucher. All take - no give. I’m getting angry now .......

Mine worked for a few minutes then stopped. Packing it down and returning it. Not paying 500 + euros with one of the main features I bought it for having a mind of its own. The few times it did work I got no sound or vibration. Frustrating !!

Thank you!! Had the same problem with watch 3, after upgrading to 5.1.1. Don’t have cellular so not really a problem but irritating all the same. Added an outlook account and all *seems* to be working fine.

I’ve moved from the mail app to outlook app which has sorted the problem. It allows all types of emails... exchange, 365 etc. So glad I don’t have to waste any more time on this issue that Apple should have sorted out a long time ago.

Ok it’s December 2018 now and a lot of these answers etc date back to September. I noticed that email notifications stopped working on my new Watch 4 even though everything is set up correctly on the iPhone Apple Watch app for email notifications. Working with both 2nd level support and the engineers we established that mail notifications including a haptic alerts works fine when mail is configured to “mirror” the mail notifications set in the iPhone mail app. However if you select mail custom settings, (for example you may have 2 email accounts and only want alerts notifications for 1 account on your watch) then the watch fails to pick up notification alerts for both accounts. So right now you can only pick up email notification alerts if you mirror that of your iPhone. Apple have taken this away this evening and hopefully they will fix it soon.