Email Notifications on Apple Watch not working since IOS upgrade

I have my email notify me on my watch this has worked great for years. I recently upgraded to watch OS5 and IOS12 and now it doesn't work. I still get notifications on text messages and other apps on my watch but not email.


I have reset watch and phone but still not luck. Any ideas on how to fix would be appreciated.

Posted on Sep 24, 2018 6:58 AM

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Posted on Jan 29, 2019 3:49 AM

I have been having an issue with no mail notifications on my Apple Watch 3 with iPhone X with Gmail on Exchange. Someone on here very kindly suggested I look at the watch app/notifications/mail and set it to mirror my iphone, and then on the iphone settings go to Notifications/mail and ensure you allow notifications from VIP and Favourite Mailboxes.


That fixed it for me.


Failing that, if you are a Gmail user just use the Gmail app - that works fine with notifications on Apple Watch.


68 replies

Sep 25, 2018 7:36 AM in response to bestro007

Hello bestro007,

Thanks for visiting Apple Support Communities!

It looks like no one has responded to your question. Here are a couple things that might help others answer your question:

Do you see the notifications for Mail when you swipe down the face to view the recent items?

If you view a notification for an email in the Notification Center, when you tap the ellipsis button, what options display?

Best regards.

Nov 5, 2018 12:42 PM in response to Jack Cardinal

Unfortunately I have the same problem! I have an iPhone X iOS 12.1 and I tried the same steps you did. I am almost sure my problem (at least) is the watchOS 5.0.1 because I had a watch series 1 and was working normal with watchOS 5. Then I upgraded to series 4 (on sep 21st), watchOS 5 and everything was ok. But when I had the watchOS 5.0.1 my problems get started.... now I see that is a new watchOS update. I’ll see what happens tonight!

Nov 8, 2018 9:37 AM in response to SpotLizard

I have had a similar experience and have spent more hours than I care to admit on this. with the recent software upgrades for the watch and phone this seems to be 90% resolved. I am now getting the haptics. the red dot most of the time. you cannot get notifications on your watch if the phone screen is open. it then goes to the phone.

Nov 8, 2018 5:21 PM in response to bestro007

This is really frustrating. Something in the iOS 12 / watchOS 5 combination has broken mail notifications on the Apple Watch. Reboots, restarts, unpairing/re-pairing, switching things on, switching things off... Apple needs to figure out what they broke and fix it. Mail notifications are the most fundamental functionality of the Watch. They have worked flawlessly through 2 watches, 3 phones and multiple OS updates ... until now. Walkie Talkie, EKG, Radio ... who cares? Get the watch to buzz, show and hold mail notifications!

Oct 22, 2018 8:41 AM in response to bestro007

Same issue. iPhone X, Apple Watch 4. Both up to date.


Notifications/e-mail alerts have been VERY sporadic since the latest Watch OS update. Notifications will sometimes appear but with no sounds or haptics, other times they are on the phone but not on the watch.


I've rebooted both devices, un-paired and re-paired the watch. Nothing seems to work. Can anyone else confirm whether the backup/restore mentioned previously has been effective for them?

Nov 5, 2018 12:11 PM in response to bestro007

Apple Watch Series 3, WatchOS 5.0.1, iOS 12.0.1, iPhone XS

Everything was working fine until I got a new iPhone and iOS 12.

Emails don't show up on watch.

Email notifications don't show up.

Mirror iPhone or Custom settings, same result.

I have re-paired my watch 3x and doesn't fix it.

I have spent 2 hours on the phone with Apple Support and they claim that they are unaware of the problem and they are waiting on an engineer to respond.

This is very disappointing.

Nov 6, 2018 10:36 AM in response to Eliliclt

Same here - updated, re-paired, hours with Apple Support - ‘known issue’ etc (and yawn). I’m getting email previews (sometimes) haptic feedback (sometimes) never sound notifications for email at all (on the watch). I have to say (though it is ALL so random it’s hard to be 100% accurate) - I’m not always getting sound notifications on the iPhone either. So - is it iOS on the phone or on the watch that’s failing?? Rheotirical question. Don’t really care - something worked once - it doesn’t now - Apple have my money (quite a lot of it) and have ‘un-improved’ things (I’m restraining myself - but it rhymes with ‘mucked things up’) and yet seem incapable of putting what they’ve put WRONG - RIGHT !!! All this for Walkie Talkie ???? Come ON ..!!!!!

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Email Notifications on Apple Watch not working since IOS upgrade

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