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Email Notifications on Apple Watch not working since IOS upgrade

I have my email notify me on my watch this has worked great for years. I recently upgraded to watch OS5 and IOS12 and now it doesn't work. I still get notifications on text messages and other apps on my watch but not email.


I have reset watch and phone but still not luck. Any ideas on how to fix would be appreciated.

Posted on Sep 24, 2018 6:58 AM

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Posted on Sep 26, 2018 6:35 AM

Same problem here, iPhone x and Watch 3 LTE, iOS 12 and WatchOS 5


All notifications are working well, only no Email notifications. All settings are correct


See also here:


https://forums.developer.apple.com/community/beta/watchos-5-beta

68 replies

Jan 23, 2019 5:37 PM in response to bestro007

I was having the same issue as everyone else on this forum and found a temporary solution by doing the work around until apple fixes this the right way. The work around was setting mail to “custom” in the watch app then turning on banners on the iPhone under settings, notifications, mail. This was frustrating to see banners on the phone, but at least I was getting notifications on my Apple Watch.

However...I recently turned “use listening history” off under the music setting on my phone and I stopped getting email notifications on my watch again!! Glad I remembered what change I made! I tuned listening history by on, and started getting email notifications again. Now I’m scared to make any changes since I’m not sure how it will affect the settings on my watch.

Just thought I would share.

Jan 25, 2019 2:30 AM in response to brvsnut

I´m still not getting any haptic feedback on my apple watch (series 3) with iphone x from mail.

I can see the mails in notifaction center on my watch with the red dot and i can see them on the iphone but there is no sound or vibration on my watch. I tried all workarounds here except of logout icloud in settings or complete reset my iphone. I can´t believe that this has to be the solution because it is to much effort.

Jan 25, 2019 5:49 AM in response to pre4ch4

I have been having a similar issue with not receiving the red dot notification on my apple watch 3 from my exchange email. Although yesterday afternoon it began working and this morning I received the red dot and haptic for one email but not the other two that I received. Now it is not working again. I have not changed anything on my phone or anything. Sometimes the notification setup changes on it's own. Sooooo frustrating!! I rely on checking my watch so I don't have to find my phone & open it up so see if I got another email. Seems to be something with the entire OS 5.0 series.

Jan 29, 2019 3:49 AM in response to sunbeam100

I have been having an issue with no mail notifications on my Apple Watch 3 with iPhone X with Gmail on Exchange. Someone on here very kindly suggested I look at the watch app/notifications/mail and set it to mirror my iphone, and then on the iphone settings go to Notifications/mail and ensure you allow notifications from VIP and Favourite Mailboxes.


That fixed it for me.


Failing that, if you are a Gmail user just use the Gmail app - that works fine with notifications on Apple Watch.


Jan 29, 2019 5:09 PM in response to bestro007

I was having the same issue and this is what I did to resolve it:


1 - Open the Watch app on your phone.

2 - Scroll down and select the Notifications menu.

3 - Inside the Notifications menu, scroll down and select Mail from the list.

4 - You will have two options in this menu "Mirror my iPhone" and "Custom". Select "Custom"

5 - Once you've selected Custom a new list of options should show up below. In those options you should see all the accounts you have linked to your Mail app.

6 - Select the account that you want to send notifications to your watch.

7 - Inside this menu make sure "Haptic" is turned on.

8 - Repeat for any other account from step 5 that you would like notifications sent to your Watch.


This must be done individually for each account that you have linked with your Mail app, but all of them should be listed there. I hope this helps!

Jan 30, 2019 11:11 AM in response to bestro007

Same here. iPhone 8+ and apple watch 4. I can receive email notifications on both iPhone and watch with vibrate for all my email accounts for a while, and then for some unknown reasons my watch doesn't receive any email notifications (not red dot and no vibrate) since I didn't change any settings. Tried anything: rebooted both devices, turned off notifications and turned back on with same settings when it works good as before. Help please!!

Feb 15, 2019 11:50 PM in response to bestro007

What I found interesting is that email notification works on iwatch when iPhone has a pending update to be installed. So whenever it starts notifying me for my new emails I know apple has released a new update. Funny bug huh. It’s been several updates already apple still hasn’t fixed the problem for watch 3 paired with iPhone 7. Not funny any more.

Email Notifications on Apple Watch not working since IOS upgrade

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