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Level 1

16 points

Log in failure to BBC account following Safari Upgrade

I updated to Safari 12 this morning and now I can't sign in to my BBC account. When I click "Sign-in" the progress bar goes across the screen but nothing happens. As a result I can't watch catch up (iPlayer) on the iMac

How can I resolve this?

Thanks

Message was edited by: *****@ me.com Updated to increase detail and correct OS

[Email Edited by Host]

IMAC (RETINA 5K, 27-INCH, LATE 2015), macOS High Sierra (10.13.6), null

Posted on Sep 24, 2018 10:05 AM

Best reply

alansnap Author

Level 1

16 points

Posted on Sep 25, 2018 10:03 AM

I texted Apple Support. All I had to do is clear my browsing history back to the point I installed Safari 12.

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Log in failure to BBC account following Safari Upgrade

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