Tried to change Apple ID Password, now nothing works!

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Tried to change Apple ID Password, now nothing works!

Hello,

Because of the new Password Auditor on macos Mojave, I decided to change my Apple ID Password to something stronger. However, this then prompted my iPhone to show 'Update Apple ID Settings - Some account services require you to sign in again' in Settings. However, the email that came up to endure the password for is my old Apple ID email. So when I enter my password, it just says 'Verification Failed. This Apple ID has been locked for security reasons. Visit iForgot to reset your account.'

I also tried signing out of my iCloud account my iPhone, but now when I try to sign back in, it just gets stuck forever on the 'Signing into iCloud account...' screen.

Any help would be greatly appreciated, as now all my iCloud features are disabled!

iPhone 6, iOS 12

Posted on Sep 25, 2018 9:36 AM

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Answer 1

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Eric Root

Level 10

684,525 points

Sep 25, 2018 9:51 AM in response to OtakuLaura

Apple ID is locked or disabled

If you have changed your password, have you followed the steps in this article?

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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Tried to change Apple ID Password, now nothing works!

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