User profile for user: eriksher
eriksher Author
User level: Level 1
14 points

carplay stopped working on honda accord 2018

good aft,

connected my iphone 8 (ios 12) to honda accord 2018 without issue. started using waze (happy about this btw). As waze was telling me where to go, i changed the route and turned in a different direction. waze froze. in fact, carplay froze altogether. i unplugged my phone and plugged it back in and then carplay didn't work any longer. i have not been able to get it to work again. i have rebooted my phone. turned my car off and on. turned off bluetooth and back on. the car's system says that my iphone is enabled, but my phone does not recognize the car as carplay available.


any suggestions?

iPhone 8, iOS 12

Posted on Sep 25, 2018 12:10 PM

Reply
Question marked as Top-ranking reply
User profile for user: sterling r
sterling r
User level: Community Specialist

Posted on Sep 26, 2018 10:18 AM

Hello eriksher,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to use your iPhone with your car stereo via CarPlay, even after trying some good steps. To help with this situation, please follow all of these steps, including checking for updates for your car stereo from Honda:

If CarPlay doesn't work like you expect, make sure that your iPhone has the latest version of iOS. After your iPhone is updated, follow these steps—checking CarPlay after each step:

  1. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
  2. Restart your iPhone and your car.
  3. Make sure that Siri is on.
  4. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
  5. Go to Settings > General > CarPlay, and tap Forget This Car.
  6. Check your connection:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, enable AirPlane mode by going to Settings > Airplane Mode. Don't enable Airplane Mode from Control Center.
  7. If needed, install firmware updates. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support.



How to use CarPlay with your iPhone


Cheers!
View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: sterling r
sterling r
User level: Community Specialist

Sep 26, 2018 10:18 AM in response to eriksher

Hello eriksher,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to use your iPhone with your car stereo via CarPlay, even after trying some good steps. To help with this situation, please follow all of these steps, including checking for updates for your car stereo from Honda:

If CarPlay doesn't work like you expect, make sure that your iPhone has the latest version of iOS. After your iPhone is updated, follow these steps—checking CarPlay after each step:

  1. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
  2. Restart your iPhone and your car.
  3. Make sure that Siri is on.
  4. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
  5. Go to Settings > General > CarPlay, and tap Forget This Car.
  6. Check your connection:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, enable AirPlane mode by going to Settings > Airplane Mode. Don't enable Airplane Mode from Control Center.
  7. If needed, install firmware updates. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support.



How to use CarPlay with your iPhone


Cheers!
Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

carplay stopped working on honda accord 2018

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up