Migration Assistant Taking Too Long

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ashelton1955 Author

Level 1

10 points

Migration Assistant Taking Too Long

I’m using migration assistant to transfer my account files from my current MacBook Pro to my new MacBook Pro. The two computers are connected using a Thunderbolt cable over which the transfer is taking place. On each MacBook the Transferring Your Information is displayed. But they seem to be stuck at “Transfering documents for user <me>... “ and the time remaining is stuck at “About 2 hours and 37 minutes at 19/MB/s”. It’s been this way for over 12 hours. What has happene?

MacBook Pro, Mac OS X (10.7.3), Safari 5.1.4

Posted on Sep 26, 2018 12:17 PM

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Answer 1

dwb

Level 7

33,214 points

Sep 27, 2018 10:01 PM in response to ashelton1955

Sometimes Setup Assistant becomes confused. Cancel it - you may have to do a force quit. At this point you have an incompletely migrated computer which runs the gamut from inconvenient to very not good. If you were migrating applications and that process wasn't completed - that's very not good. I'd suggest that you restart in recovery. If the 2 computers have the same operating system you can erase the hard drive and restore but if the newer computer has a newer OS you'll need to download the OS and then start Setup Assistant again. If you just migrated the account you should be able to log into the account, run Migration Assistant, and try again. This will give you 2 accounts and you can delete the first account that failed.

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Answer 2

ashelton1955 Author

Level 1

10 points

Sep 27, 2018 10:04 PM in response to dwb

Thank you. I ended up creating another account on the target computer and, with a lot of smoke and mirrors was eventually able to migrate most of my files. But not all. I’m in the process of manually transferring others.

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Migration Assistant Taking Too Long

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