iPhone 6s not connecting to iTunes after updating MacBook Pro

Evidence from other threads suggests that iTunes 12.8 or better on OS X 10.11.4 El Capitan or better is required for iOS 12 devices to work correctly with iTunes.

tt2

Nope, no need to uninstall iTunes. Do it in just the order given. Download the .dmg, unlock your iOS 12 device and connect it to USB, run the .dmg and install iTunes, respond to the pop-up about downloading additional software.

tt2

Thanks

I got a solution, or so it seems

I googled El Capitan, got a link to the App Store or something and was able to download it successfully

After that I had to reinstall iTunes a few time and eventually the phone was recognized

It would’ve been a disaster if I couldn’t as I just purchased a XS and wanted to backup and transfer info from my 6S

Anyway 🏿It finishe without anymore glitches

Thanks again

Unfortunately this limit seems to be quite hard. If you cannot upgrade OS X then the a workaround to get music on your iOS 12 device would be to use iTunes Match or Apple Music, and use iCloud for backup and data transfers.

tt2

iOS 12 requires iTunes 12.8 or better running on OS X 10.11.4 El Capitan or better. See How to upgrade to OS X El Capitan - Apple Support to see if upgrading is feasible.

tt2

Download the current 12.8 installer for iTunes from https://www.apple.com/itunes/download/.

Unlock your iOS device and connect it to USB.

Install iTunes from the .dmg that you've downloaded.

During the installation it should announce that a further software update is required.

Install that and iTunes should see your device.

tt2

Having same issue with my 6S, which is also up-to-date on iOS software, and unfortunately trying to reinstall iTunes following the specific steps shared above doesn't resolve the issue and it doesn't recognize/show my device, which needs to be backed up. For my iTunes, I use an:

iMac

21.5-inch, Late 2012

I'm still running OS X Yosemite (10.10.5), mainly out of fear that newer OS will kill what's left of my iMac's performance potential, which is miniscule. Any suggestions?

Thanks in advance!

Hey,

I saw your response and tried it, no joy.

I have an ‘09 MacBook Pro, iPhone 6s with iOS 12 and when I plug it in the same msg, “To use your iPhone with iTunes, you need to install OS X 10. 11. 4 (or later)

Used the link, downloaded the iTunes with the phone plugged in to the USB via lightening cable and the msg pops up again.

Any further suggestions? THANKS!

I tried this a couple of times but no luck.

MacBook Pro end 2010 with OS Yosemite 10.10.5

iPhone 6 with iOS 12.1

I just hooked up my old iPhone 4 which runs iOS 7.1.2 and iTunes recognises the device....

Hi again. So, I managed to install El Capitan 10.11.6 in the end.

Was keeping my fingers crossed when I plugged in my iPhone, but unfortunately no luck.

iTunes doesn't show the iPhone (or iPad).

The message 'To use your iPhone with iTunes, you need to install OS X 10.11.4 (or later)' doesn't come up anymore.

I tried to reinstall iTunes and see if the need for further upgrade pops up, but it doesn't.

Yes. Something happens during the installation of iTunes that might not otherwise happen.

tt2

I'm running a late 2012 Mac mini with Mojave and it does it for me. 16Gb of RAM probably helps. If you have the hard drive space you could consider splitting it so you can test before committing.

tt2

So you think running the latest OS X could resolve the issue? Again, I've already followed the steps you provided re: updating iTunes using the latest installer.