mathtype not working properly after mojave
mathtype not working properly on pages after mojave update.
Help. Urgently
mathtype not working properly on pages after mojave update.
Help. Urgently
Try the appropriate version of MathType in Pages 7.3, Numbers v5.3 , and Keynote 8.3 — all released in the last week which should have compatibility fixes in for MathType. You will need High Sierra or later installed to obtain these applications.
Try the appropriate version of MathType in Pages 7.3, Numbers v5.3 , and Keynote 8.3 — all released in the last week which should have compatibility fixes in for MathType. You will need High Sierra or later installed to obtain these applications.
Viking gave some advice that's always a good idea -- contact the vendor (that's me/us) for support. In this case you didn't know if it was Pages causing the issue, or Mojave, or MathType. Thus, this was a logical first place to ask.
The short of it is that the combination of Mojave and Pages 7.2 doesn't work with MathType. There's nothing we can do about that except by way of permanent workaround (meaning that you have to do something once, and the fix is as permanent as Apple's future updates allow it to be). I'll spare all the why & wherefore, but do this to get it working...
You'll need to make similar changes to let Keynote 8.2 and Numbers 5.2 work with MathType.
Bob Mathews
Wiris America, makers of MathType
Contact the MathType vendor for support. It may not be supported under Mojave yet, may require v7.0, or Pages 7.2 may not support it.
Of course we're supporting the product. That's exactly why I posted my earlier response. The fact is though, it's not our bug; it's Apple's, and they've already fixed it. They're just waiting for the QA process to play out before they can release the update. For now, the instructions I gave earlier work. We'd be happy to provide you with 1-on-1 support at support@wiris.com if something's still not right. Until the Pages update is released, there's nothing we can do except provide the workaround instructions.
Bob Mathews
Wiris America
The word we have from Apple is that it’s fixed. Should be in the next release (of Pages, et.al.), but we don’t know when that will be. Did the workaround I published earlier not work?
Was hoping you would drop by…
Should one infer you downloaded Pages v5.2.2 from Mavericks and got it to work on Mojave? I would be very surprised at that.
Also, Mojave has killed Pages 09 v4.3. Application will launch but not open existing, or create new documents. Toast.
As this is a Pages and Mojave issue, I am going to request the hosts move this over to the Pages community.
Please write us at support@wiris.com. We’ll help.
Hi Ben - I found older versions of Pages, Numbers and Keynote. Much to my relief, the instructions worked perfectly. I'm also a math teacher and feel your pain!
[Email Edited by Host]
I do not understand these instructions. Is Wiris going to support their product or not? It is a subscription service. If an update is needed to make the product compatible with current Mac products then Wiris should provide it, not expect customers to do a workaround. Do you have a subscription service for MathType for Mac or not?
Bob,
I cannot find an older version of pages to download and don't use Time Machine. Does this mean I am SOL? I really need to be able to use MathType in pages, I am a math teacher and almost all my material (quizzes, tests, etc) I've created using mathtype. I cannot edit any of these right now, which is creating a ton of extra work. This is extremely frustrating, and do I realize it's not mathtype's fault.
-Ben
Hello Bob,
Would you please being i bit more specific in the steps 4. till 6. Several times you use Pages in these steps but i very much want to know which Pages you mean, the older version of Pages or the new Pages7.2? Also can you inform us which versions of the two Pages are open in which step?
Hopefully there will be soon a Pages-update which wil fix this. Each time Apple update there OS or Pages i am a bit worried if MT will still function correctly, don't you have a regular contact with Apple to ensure that MT will work properly with the next OS? Many math teachers are depending on MT
Appelbloem (mathteacher in The Netherlands)
Hello again, Bob,
Someway it worked with Pages now, but i can't get Keynote 8.2 fixed. When i try to insert a MT-expression from the Insert-menu (after step 6) the four smal squares with a grey content are visible but the MT-window does not appear! What tot do?
appelbloem
I’m glad you got Pages working. Sorry for the confusion. In the instructions, steps 4-6 are with the old version. For the Keynote issue, I’m out of the office this week, but if you’ll write support@wiris.com, someone there can help. Please let them know what you’ve already tried, and let them know your software version numbers.
Yes, I understand this is an Apple issue, but it is real show stopper for me in Pages and Keynote. When is it going to be fixed?
Does anyone know if the fix has been released? Thanks!
mathtype not working properly after mojave