I have google wifi router in my home. My iPhone X was always connected to the 5 GHz channel but my new iPhone XS Max prefers the 2.4 GHz channel. The internet speed on the new iPhone XS Max is much slower than iPhone X.
I have called Apple regarding this issue but no luck yet.
iPhone XS Max, iOS 12
I've returned my iPhone XS Max. I want to make sure It is not a hardware issue.
Google WiFi has automatic firmware update.
It dosn’t do anything
Same here! Since the update there’s some rooms in my house where I can’t connect to my wifi and same thing at school... really annoying when you try to limit your LTE use.
I also have the same problem; weak 5Ghz coverage.
I’ve got older Apple devices - iPhone8, iPhone 6S, iPad mini 2 and a MacBook, all are fine but the XS is having coverage problems which results in failing back to 3/4G. Often I am unable to connect back to WiFi due to the password being requested/rejected.
I raised a case with Apple which was escalated to a senior engineer. They added some logging profiles to the handset, the results of which and video showing the issue were sent back. They advised there was no issue found with the software and asked me to return the phone for a replacement.
I’m now using the replacement which exhibits the same issues and I have updated Apple.
Let’s hope they find a solution soon!
Hi jasonb b,
I have exactly the same problem as you. Did you find the solution? I thought it came from IOS 12.1.2 and after passing 12.1.3 today I still have the problem of wifi. Sorry for my bad english, I'm french :)
Seems the problem of slow wifi speed will been fix when I close my bluetooth function.
Please fix this problem.
No update to the software is going to resolve this issue. It is a design issue involving the internal antenna and Apple is not going to do anything about it. We not have expensive boat anchors.....
iPhone XS Max Wifi Problem
