Apple Music doesn’t show album’s cover

After updating on iOS 12 iPhone 6+ doesn’t show covers of any album I add to my library. But at the same outside library everything goes well. Is it possible to do smt or it‘s just software lags?

Posted on Sep 27, 2018 8:01 AM

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Question marked as Top-ranking reply

Posted on Sep 28, 2018 12:25 PM

Hey belegx1,

I see that you're having an issue on your iPhone 6 Plus with album artwork not showing in Apple Music. I'd be happy to help out with this.

In this situation, I'd suggest using the steps here:

Get help with iCloud Music Library - Apple Support

If the artwork for some of your albums or songs is missing

  1. On your Mac or PC, open iTunes.
  2. In the upper-left corner, click User uploaded file Music.
  3. In the left sidebar, click Albums.
  4. Find the album with the missing artwork, then right-click or Control-click it.
  5. Click Get Album Artwork. To select more than one album, hold down the Command key on your keyboard and click additional albums.
  6. iTunes adds the album artwork.
  7. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose File > Library > Update iCloud Music Library.
  8. After iCloud Music Library has finished updating, open the Music app on your iOS device.
  9. Find the songs that are missing artwork, and remove the downloads from your device.
  10. Tap the download icon User uploaded file to the right of the song to download the song again from iCloud Music Library.


Cheers!
7 replies
Question marked as Top-ranking reply

Sep 28, 2018 12:25 PM in response to belegx1

Hey belegx1,

I see that you're having an issue on your iPhone 6 Plus with album artwork not showing in Apple Music. I'd be happy to help out with this.

In this situation, I'd suggest using the steps here:

Get help with iCloud Music Library - Apple Support

If the artwork for some of your albums or songs is missing

  1. On your Mac or PC, open iTunes.
  2. In the upper-left corner, click User uploaded file Music.
  3. In the left sidebar, click Albums.
  4. Find the album with the missing artwork, then right-click or Control-click it.
  5. Click Get Album Artwork. To select more than one album, hold down the Command key on your keyboard and click additional albums.
  6. iTunes adds the album artwork.
  7. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose File > Library > Update iCloud Music Library.
  8. After iCloud Music Library has finished updating, open the Music app on your iOS device.
  9. Find the songs that are missing artwork, and remove the downloads from your device.
  10. Tap the download icon User uploaded file to the right of the song to download the song again from iCloud Music Library.


Cheers!

Oct 22, 2018 11:04 AM in response to belegx1

I had on recently have the same problem. I really think ist a ios 12 and 12.01 bug, hope the fix it later.


But here´s the fix: Make backup (icloud backup), completely erase/reset your device and then restore your iPhone from backup.


I think it happens when I switching between APPLE ID accounts (I use 2 of it obviously) so after a restore, until I'm using only one iTunes or Apple ID account its working just fine. After all, on iPad, I'm using only one Apple ID account everything is working just fine.


Have a nice day.

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Apple Music doesn’t show album’s cover

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