Text Forward Stopped Working

Text Forwarding was working without issue for a long time. Just recently got a new iPhone XS and restored from a backup of an iPhone X. Text Forwarding was still working.


Just yesterday Text Forwarding stopped working. Still appears to be enabled on the iPhone. From Message on the Mac a new SMS/Text can be sent however shows as not delivered when in fact it has been. Responses then are only received to the phone and not both devices.


Standard Apple to Apple Messages are working without issue.


What are next steps to try to fix?

iPhone XS, iOS 12

Posted on Sep 27, 2018 8:49 AM

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3 replies

Sep 28, 2018 12:41 PM in response to ObiWein

Hello ObiWein,

Thank you for reaching out in Apple Support Communities. Text message forwarding is a great feature of Apple products. I can help with this. Make sure all the settings are correct from this article.

Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch - Apple Support


Set up SMS and MMS messaging

Use this feature with any Mac, iPhone, iPad, or iPod touch that meets the Continuity system requirements. Make sure that your devices are set up as follows:

  • Each device is signed in to iCloud with the same Apple ID.
  • On iPhone, go to Settings > Messages > Send & Receive. Make sure that the Apple ID at the top of the screen is the same Apple ID that you're using for iMessage on your other devices. Add a check to your phone number and email address, so that you can be reached by iMessage at both. Do the same on your iPad or iPod touch.
  • On iPhone, go to Settings > Messages > Text Message Forwarding, then choose which devices to allow to send and receive text messages from this iPhone. If you're not using two-factor authentication for your Apple ID, a verification code appears on each of your other devices: enter that code on your iPhone.
  • On Mac, open Messages, then choose Messages > Preferences. Click Accounts, then select your iMessage account. Make sure that the Apple ID shown here is the same Apple ID that you're using on your other devices. Add a check to your phone number and email address.




Take care.

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Text Forward Stopped Working

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