iconservicesagent OS Mojave issue

I have 3 Macs:

  • Mac Pro (16GB RAM)
  • Mac Book Pro (16GB RAM)
  • Mac mini (8GB RAM)


Did a CLEAN install on all 3 machines of MacOS Mojave.

Both my Mac Pro & Mac Mini are hanging all the time (Beachball cursor)

When checking the Activity Monitor, the process name "iconservicesagent" is hogging up all the RAM, i kill the process, but it still comes up and eats up all the RAM and machine is rendered useless!

I read all the threads that I can find, dating back to 2014. A lot of people are having the same issue. I don't know if people are having the same issue for MacOS Mojave? I just want to KILL this process forever! Not for a short while.

Mac Pro, macOS Mojave (10.14)

Posted on Sep 28, 2018 10:32 PM

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Posted on Nov 16, 2018 6:05 AM

I had this issue as well since I have a couple hundred movie files with custom file icons (setup using the MovieIcon app). Things became unusable when I opened my Movies folder. I had to go through and remove the custom icons -- this would have taken a long time but I used this script in Terminal to make quick work of it (be sure you cover all the possible file extensions, not just ".mp4")...


find ~/Movies -name "*.mp4" | while read f ; 
do xattr -d com.apple.ResourceFork "$f" ;
done


What this script is doing is just looping through all files in my "Movies" folder and removing the icon (what MacOS calls "ResourceFork") for each file. Hope this helps!

96 replies

Apr 15, 2019 3:45 AM in response to RickKarrer

You too say wise things, Rick, like all of us that we come from the precision and elegance to which Apple has accustomed us, since the time of macOS 9 Classic.

Regarding the fact that IconServicesAgent directly read from the "Resource Fork" of files, rather than read from the cache, I can't say but effectively the owner of the /Library/Caches/com.apple.iconservices.store folder is "_iconservices" and the privileges (permissions) assigned to "_iconservices" are reading and writing, while admin and everyone read only. (CMD+I over the folder to see). I have also tried to add to permissions the root and wheel read and write privileges and/or the permissions to me and staff, hoping to overcome an eventual bug, but to no avail.

Regarding your expectation of the System versions, better starting from the fifth update release onwards (10.x.5)... once, up to Maverick, it was like that, but not anymore today. I understood this by using the Beta versions and realizing that by now, in the final versions, there are still uglinesses that were once the prerogative of the Beta versions and corrected in the Gold Master Versions; but now, if you've noticed, for example, from Yosemite onwards we had a horrendous Disk Utility that besides having lost many essential functions to those who want to administer their System well (and lost the drag & drop on the Dock icon to create new images, etc.), up to "El Capitan" has continued to cut the names of the Devices! And now we still have the ugly and horrendous Preferences of Mail.app whose panels expand and shrink arbitrarily and above all do not adapt to the custom names of the Accounts and to other spaces in which there is personalized text. I manage many Accounts for work and family and I prefer to indicate custom names by entering the full address. Once, the space for the text of the panels adapted to the contents or I could enlarging the panel, but today it remains fixed and it creates a great uneasiness in me to search among often similar name addresses...

Apr 15, 2019 12:39 PM in response to Dott. Enzo_Vincenzo

Unfortunately this view that there is a semi solution in Mojave latest (10.14.4) is not happening in my experience

Iconservicesagent keeps runinng up to Gb os memory consumption climbing continuously

The only solution is to reboot the Mac to reset everything but the problem recurs. Yesterday climbed to >10Gb before reboot.

This is debilitating and crushes my Mac making it unusable



Apr 19, 2019 6:53 AM in response to RickKarrer

Just wanted to put another frustrated voice into this convo. I can confirm that with the 10.14.4 update that everything works relatively fine other than it taking 5-10 minutes for all of the custom icons to load. Looking at the activity monitor the iconservicesagent still eats up to 10-15 GB but it isn’t crippling my system like it was before. After all the icons load, everything works smoothly. Do you speculate that with them somewhat addressing the issue in this update that in the next one it might be resolved?

Apr 19, 2019 8:13 AM in response to benjay2345

Hopefully... but from OS X 10.10 Yosemite until recently, even dragging a file into very crowded folders had become very slow... :-(

Disk Util was corrected about truncated device names, but it remains without useful features for advanced users and without the drag & drop function in the Dock... :-(

and from three or four versions of macOS the Mail.app Preferences continue to still have an interface tipical only for a beta version... :-(

However it is absurd that today the Finder has problems of slowness in some circumstances ... It seems to be back Mac OS X 10.2 Jaguar, when the Finder often freezed with the colored wheel running, especially if there was another Mac on the LAN.... :-(

Jun 28, 2019 1:36 AM in response to edgecrusherr

I can't believe i am going to ask this but i have to . . . . . . IS APPLE TRYING TO SIMULATE "WINDOWS". I clearly remember the day i threw in the towel on windows. I took my laptop out to the drive way and ran over it multiple times until it was pulverized at the same time I would never own another windows as long as apple is in existence! Am I being hyperbolic? I think not. I just came home after a loooooog shift at the my hospital and wanted to do some shoping on Amazon. My mac mini basically to "F" off and go use some other computer. After much research (as many of us appleaddicts do) I realized that apple "f"d us with installing

Jun 28, 2019 1:52 AM in response to MajsaM696

"iconservicesagent" making it impossible for my mac mini to be USEFUL. So I ask apple this . . . . . my iphone acts weird whenever you are about to come up with new iphone release. You admitted that you messed with the operating system to "preserver the battery so that iphone owners are not affected by low battery [blah blah blah]". I have to say this . . . . it is almost as bad as breaking up with someone you LOVE SO DEARLY to even consider outfitting my entire enterprise with windows! have we come to that???? or am I out of this world crazy? I ask that because, the ONE reason i murdered my "compaq laptop" was because apple gave me a reliable product. Maybe I was wrong. I just remember my windows laptop giving me grief just AS MY MAC MINI IS NOW!!!!!!! Do i take all my "mac" stuff to my drive way to "pulverize" it? And go begging back to Bill Gates??? How embarrassing!


I hope someone considers me really really inept with computers and gives me a "ok use your words" type of instructions on how to KILL iconservicesagent because, as i am writing this ridiculously long message, my macmini tells me "iconservicesagent" is using up . . . . . i kid you not . . . . . .7.3 GB.


SO PLEASE HELP ME KILL THIS **** THING!!!!


Jul 8, 2019 11:29 PM in response to PenguinMacPro

Yesterday I used the new MacBook Pro of a daughter and by connecting the external disk full of large .DMG with customized icons I saw that the slowdown is acceptable, compared to my ultra-boosted 27 ”BTO iMac (end of 2013) This means that Apple no longer devotes itself to verifying the systems with Macs that are still current, but the programmers think of their convenience, using only the most current and most powerful Macs. So they don't optimize the Code like they did before Mountain Lion, when older Macs were reborn every time a new system came out ...

Jul 26, 2019 11:07 AM in response to Jim Mcdonald

You obviously can’t keep using Aperture, but I use Photos for organizing my >50K photographs (and soon to be >100K after scanning my film photos) and use Photos Extensions to connect with non-subscription photo editors like Luminar.


As for Mojave ISA problems, it’s absolutely no use looking for solutions to an unsolvable problem. I unfortunately have my movie files with custom icons on an external drive connected to a new Mac mini, so cannot go back to High Sierra. But I’m hoping that Catalina finally fixes this.

Jul 29, 2019 7:43 AM in response to PenguinMacPro

From the reviews of other users, I keep reading that Photos is interesting visually but is shallow on the editing. AND, if I recall correctly, the metadata doesn't transfer well going from Aperture to Photos. I could be wrong. I could try Mylio if I can stay under 25k photos, but that's a maybe. Doing the cataloguing and editing with Aperture got me spoiled. I guess I might have to use a separate editor if I convert fully to Photos.


Thanks for your post. You're correct about the ISA problems, IMO. We can't make a pony from a pig.

Aug 7, 2019 4:39 AM in response to Jim Mcdonald

@Jim McDonald




Thank you for your response, informations about your situation and also for your "condolence".




I can't understand APPLE to do this ISA-drama! What should I do as an user with encrypted images? Nothing? Waiting for the next incarnation of macOS? A few years ago Steve would have killed the software developers for such a thing.




I'm completely confused about the fact, that this will be happen with my old images (created with 10.6.8), but also with the new images (created with 10.14.6). Did nobody tried it in Cupertino? Or I'm wrong and make rookie errors.




BTW: 


Since many years I did change my APPLE computers and also the operating systems only "with big jumps". Bought all my hard- and software all at once, spent time to bring all this little things to work and hope it'll work for a long period. I do not feel like spending my time with the computer itself (even this thing is a Mac), but do my work.




My first Mac - a Macintosh LC II in 1992 - survived more then 10 years. In times without internet - no problem. Later not less then 5 years, may be 5 to 7 years. So I did stand with my PowerMac 2012 until last month. For me: Best Mac ever. Very little problems, nice user interface and "the good old Mac-feeling". Does anyone think of the old clientele, but only of the new, young costumers? Yes, we are getting older too, but we are loyal!




In this year in June I bought 4 brand new Mac mini and I looked hopeful in the future. The bigger the surprise about the trouble with so many thing:




• old Time Machine Backups didn't work and I've to use "do it yourself style"


• have to migrate my "Mail" by hand


• Photos is an overloaded chimera of iPhotos and Aperture


• Finder forgot icons that I had changed (aliases)


• colors are very important in human nature ---> grey is trendy, but not so good distinguishable


• Finder is not so responsive, but maybe I'm to stoopid  to set all this little flags correct ---> but so the Mac is never the smart thing from earlier times


• and - last but not least - the "Iconserviceagent drama"




Yes, I'm not a deserter to "the dark site of the force", but APPLE makes my life harder for me than it has to be!

Aug 11, 2019 8:08 AM in response to PenguinMacPro

I'm interested in your adaptations using Photos and Luminar. Does a Luminar extension support all or most of the editing that you would previously do in Aperture? I never tried Photos Extensions. Hmm.. Does a Luminar extension support RAW editing? Does Photos work with RAW photos?


I think I can get some answers through web searches, but I'd like your anecdotal comments as well.

Aug 12, 2019 9:16 AM in response to Jim Mcdonald

I'm not a professional, not even a semiprofessional. But have to do photo works for friends, for our club and so on.


I never used Aperture so can’t compare. But used iPhoto "with closed eyes" - it means I know many shortcuts and workflows. However, iPhoto quite literally makes light work of such a picture application.


War should the app able to do:


• store all my pics, may be in albums

• use different libraries (I'm using "PowerPhotos" to merge pics with metadatas)

• sort it, use keywords, faces, locations and so on

• do little improvements (may be a bit more if necessary)


The app has to be:


• easy to handle and clear

• fast(!!)

• safe

• usable system-wide

• maclike ;-)


I didn't understand why APPLE decided to create this awful "flying information window" and also the changes in "batch processing" (get out of the context menu into the information window) and do all this other unuseful/senseless things in the menu.


I must confess - I'm an old style user.....but I read hundreds of posts with topic "I want back my 'Save as...' " and not the "duplicate ****".


So I think, I'm not soooooo alone....




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iconservicesagent OS Mojave issue

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