Apple delete bad reviews from Support Community?
does Apple monitor support communities and delete what they don't like?
iMac
does Apple monitor support communities and delete what they don't like?
iMac
Your posts were not deleted because Support could not fix. Your posts would have been deleted because they did not comply with TOU, and based on the tone and all-caps in your messages above we might have a clue to the specific violations.
I suggest you start a new thread thread in the relevant community area. Simply describe the problem in terms of what you can see and what goes wrong. Don’t even mention previous contact with Apple Support, don’t make any comment about quality of service, don’t rant about Apple, don’t use profanity.
Your posts were not deleted because Support could not fix. Your posts would have been deleted because they did not comply with TOU, and based on the tone and all-caps in your messages above we might have a clue to the specific violations.
I suggest you start a new thread thread in the relevant community area. Simply describe the problem in terms of what you can see and what goes wrong. Don’t even mention previous contact with Apple Support, don’t make any comment about quality of service, don’t rant about Apple, don’t use profanity.
In order to avoid having your posts deleted, you need to conform to the terms of use. In summary, don't rant, complain, use profanity. State what you are trying to do, what happens when you try and what troubleshooting steps you've already taken.
See this article for advice on how to write a good post:
There are moderators that may delete inappropriate posts. However, this is not a review site, good or bad, it's a help site.
Here are the Terms of Service for the forum. Apple Support Communities Use Agreement Take a look. If you had a post removed, you will receive an email with a brief explanation for the removal to your Apple ID email address.
Ronald Belair wrote:
I hd two posts removed that were posted because Support could not fix my iMac RECEIVED NO EMAIL WITH AN EXPLANATION.
Apple Customer Support has no authority to delete posts here. In fact, they don't participate here at all.
Messages are monitored for compliance with Apple Support Communities Use Agreement and offending messages not seeking technical support may be removed.
I did all your suggested and still no help. They deleted my original request!
Have you visited the Genius Bar? They specialize in hardware problems. Software problems are usually dealt with via a triage process and you start with the upper right corner link for Apple support. this forum is not the official Apple support, just other end users. As mentioned, these forums are to get help, not post rants or bad reviews.
Again: When are you going to tell us what your problem is?
Did you post a review in the app store? Is that what was removed?
There are only two places to get tech support: from other users here and directly from Apple through the above link.
If your post is removed by the hosts here, you get an email.
This is a user to user technical support forum. As noted terms of use apply. There is no guarantee that your post will receive replies, or that you will necessarily find those replies useful, but that is how it works. I don't see any recent activity from you other than this thread. Perhaps you should ask your technical question again in the most appropriate forum for it.
tt2
If you wish to tell Apple about a (missing) feature, then you can use the feedback process, which is much better than using a technical support question/answer forum.
I hd two posts removed that were posted because Support could not fix my iMac RECEIVED NO EMAIL WITH AN EXPLANATION.
I was typing the problems then Apple Communities removed my post and deleted what I had done so far with no warning - now what?
My request for help with three major problems was deleted. Am at my wits end because the problems are daily for the last six months. Got no help from Apple support. Refuse to buy a new iMac because it would probably have the same problems. Thanks for your reply.
Bot iMac July 2013. IOS 10.13.6. quickly now 3 problems - 1. for 6 months every day I get a pop uo that says "mac can't connect to iCloud because of a problem with iCloud preferences, go to iCloud preferences to fix this problem". Have to change my password every day. 2. one click on space bar does not go to home page, now takes multiple clicks. 3. mac idle for several hours the screen is grayed ou then when activated mouse does not work. have to turn off mac then turn back on. sorry this is so truncated but the last time i tried to post the problems they deleted them
Apple delete bad reviews from Support Community?