Apple delete bad reviews from Support Community?

does Apple monitor support communities and delete what they don't like?

iMac

Posted on Sep 29, 2018 8:52 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2018 11:05 AM

Your posts were not deleted because Support could not fix. Your posts would have been deleted because they did not comply with TOU, and based on the tone and all-caps in your messages above we might have a clue to the specific violations.


I suggest you start a new thread thread in the relevant community area. Simply describe the problem in terms of what you can see and what goes wrong. Don’t even mention previous contact with Apple Support, don’t make any comment about quality of service, don’t rant about Apple, don’t use profanity.

31 replies

Oct 3, 2018 9:47 AM in response to Ronald Belair

This site has just lost a feature which may have saved a post you were constructing. In the past if you were logged out while composing your message, or there was an issue submitting it, you might have been able retrieve it and try again. If you have something complicated to write about then you may want to compose the message in a text editor and paste it here when it is complete. Please stick to the technical issues.


tt2

Oct 3, 2018 10:03 AM in response to Ronald Belair

If you start a post without signing in here first, it will disappear. You must sign in first.


1. I don’t use icloud, so someone else will need to help with this.


2. what home page? Are you using the Apple keyboard or a third party one? Where do you have it set to go to the home page with a space bar click?


3. Exactly what model mouse? And how do you have your Preferences set for sleep/ wake?

Oct 3, 2018 12:10 PM in response to Ronald Belair

It helps if you post a working link: http://osxdaily.com/2016/10/23/fix-icloud-unknown-error-cant-connect-problem-mac /


Rather than make those file level changes I would suggest, at least to start with, that you actively turn off every feature that accesses iCloud, or any other aspect of your Apple ID, in turn, on all devices that you have. Once you've done that try to sign in again with your current credentials. See if the issue returns.


tt2

Oct 3, 2018 1:41 PM in response to Ronald Belair

The way you pasted it in didn't create an active hyperlink, so I had to manually select and copy the text, then open a new tab, paste it into the address bar, get an Error 404 - Page not found! message, work out what the error in the URL was, fix that, and finally view the page. Typically a leading http://https:// or www. is enough for most browsers to work out that you're posting a URL and create a clickable hyperlink.

What does this pop-up look like? Obscure your Apple ID if it appears.


tt2

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Apple delete bad reviews from Support Community?

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