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Mojave time machine back up failing

Since installing 10.14 have not been able to complete a full backup using time machine to external drive. All disks check out on disk utility first aid both under OS and stand alone utility under recovery. Have erased and reformatted the external drive. Still no success. Backup begins and runs up to about 80GB ok, then fails. Restart by "back up now" continues for about 500MB and then fails again. My full backup is about 900GB so I am running unprotected.

I believe this is a Mojave problem, not a drive problem.

Any ideas?

Mac mini, macOS Mojave (10.14), Samsung display

Posted on Sep 30, 2018 12:07 AM

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330 replies

Sep 30, 2018 4:37 PM in response to Dr_Macintosh

I also tried deleting the "inprogress" file including the trash file which takes a while. I then unchecked daily backups in the System Preferences for Time Machine as well. After a restart of my MacBook Pro the ensuing backup ended with the same "Time Machine Failed" message. Disk utility indicates the Backup volume is good. Finder shows the last backup folder is dated Sep 27 at 6:30 PM which is shortly before I installed Mojave. Nothing shows since then in Finder but files do show up when I enter Time Machine for files created after that date and time. Something is really screwed up.

Sep 30, 2018 5:18 PM in response to namuang26

I may have to try an alternative backup system but will wait a while. Time Machine has been good to me. Last year I upgraded my Mac Mini with a 500 GB SSD and restored the Sierra OS to the new drive with Time Machine. It went very smoothy with no hitches. It now runs High Sierra with no problems. I need the Mac Mini for my Hi Def music that is connected to a high end audio/video system with a supplemental app that makes iTunes just a file system for my music downloads in Flac or Alac. Fortunately or unfortunately as the case may be, there is no Mojave option for the Mini so I don't have another Mac to see if the problem can be replicated.


I digress but am happy I have an alternative OS to fall back on, a Chromebook. I will not say any more about it as I am getting way off the subject.

Sep 30, 2018 10:30 PM in response to namuang26

Apple has been unable to identify the problem or offer a solution that worked from my time with them on Twitter. I'm going to tell my support rep to escalate this to an engineer so that someone actually know about this and it can get fixed.


I have been raising **** on Reddit and hopefully someone will notice that this issue isn't isolated to me or a result of my specific config.

Oct 1, 2018 6:06 AM in response to Dr_Macintosh

Sorry I didn't see this post and I started another one. I have the same problem with Time Machine. I even replaced the HDD in my Lacie 4TB external Thunderbolt drive as it was around 4 years old. Backups still fail. I tried a new external disk and yes the same problem. The backups start OK but around half way through a 400GB backup data transfer slows and eventually throws up the error message. No issues under High Sierra.

Oct 1, 2018 1:11 PM in response to Pathfineroz

Yes,

In previous versions, the problem of the ever growing backup (endless) was fixed by excluding the directory where it stored its work files.

Adding /Users/Shared/adi to the exclude list was enough.

It looks like TimeMachine is not using that folder anymore, but stores that always growing data somewhere else, triggering the problem: as TimeMachine moves on, the total size of data to be backed up grows with it until it reaches a full disk, no matter what disk size you have.

Too bad.

Oct 1, 2018 4:05 PM in response to medman13

Re using SuperDuper (from ShirtPocket) per earlier post, at least as an interim while waiting for Apple to issue a fix - Having now completed a full backup of 925GB and also studied the functionality available on SD, I support the idea of major improvements to TM by Apple or moving to use SD instead. SD took less than half the time to complete the first full backup compared to TM calculated time remaining (noting that per the problem it never completed), and the functionality of SD full version seems more than adequate. It would be a good addition to MacOS utilities at least.

However, the first thing we (and all the others running unprotected by backups) need is a fix to the reported problems in Mojave. And we all need it URGENTLY please Apple, if necessary in a specific supplemental update. We are watching and waiting....

Oct 1, 2018 5:11 PM in response to sjordi

I called Apple support and spoke with a Senior Technician and informed them about your /shared/adi discovery. They took note and said it made sense in context. They will be looking into it and they are having me run a backup while logging the necessary data from me to send to them.


Hopefully they will be able to confirm if this is in fact the issue or not and be able to push a supplemental update to fix this soon

Oct 1, 2018 5:20 PM in response to Dr_Macintosh

I spoke with a technician and they had me set up another user profile. When I did this and tried to back it up again it did the same thing. The other interesting thing is the same external hard drive did work on another computer using Mojave. The only different thing I did with the two computers when I downloaded Mojave was one used a hardwire and one used a WiFi. I can’t imagine this would make a difference.

Oct 2, 2018 7:16 AM in response to sjordi

yes it stopped

It displayed increasingly up to 96.. out of 104... (cant remember was it GB or was it MB?) then said it was finished. It has run ok a few times now. On high Sierra until a few days ago. It must have backedup the new system ok which is big.


I got patchy response when I clicked on the RH date line but that's another problem I guess. Still exploring that one.

Mojave time machine back up failing

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