An update required to use cellular data on this iPhone

An update required to use cellular data on this iPhone

Posted on Sep 30, 2018 7:48 PM

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Posted on Oct 1, 2018 7:21 AM

Please also check


Settings -> General -> About. Go down the page to Operator / Carrier. Click Operator. Do you have the option to update there ? You may update through your Wi-Fi connection, I believe.


Hope this helps.

91 replies

Jan 3, 2019 6:34 AM in response to hamidfromcolorado

after trying everything to try and fix the issue in the apple communities i finally brought my phone to the verizon store. They recommended a reset to factory default and if that didnt work contact verizon support and they would send a replacement. i tried the reset to default and the phone could not even activate over my home wireless network or while connected to itunes on teh computer. when you select activate manually it would always fail. So if you guys want to have some kind of functionality with the phone before you get a replacement, dont do a reset to factory default , you wont be able to get to the home screen anymore and will be off the grid until your new phone arrives.

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An update required to use cellular data on this iPhone

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