Guided Access disable screen sleep

Same here. I did notice this only happens when guided access is turned on. When disabled, the screen stays on as intended. Of course, we need it enabled so Teem is the only app on the screen.

Ditto here, we've got 60+ iPads deployed w/ sales terminals and this is causing headaches. Could even get fined by the Weights & Measures bureau if they come in and all the screens are dark 😟

@it3.5 - That fix did not resolve my issue.

Still unresolved.

I'm also having this issue!

Thanks,

Christine

I'm also havng the same Problem. I hope Apple will fix this soon! at the moment we a not able to use our visitor registration system until guided acces not working properly. Very frustrating..

I'm having the same issue on my kiosk 😟

We have the same issue on and iPad mini that is being used as a time clock via the HomeBase Time Clock app. Glad to finally figure out what was causing this issue!!

Hey! Are you lost your mind?! I am commercial installer, a lot of people are depending of this ****! Please fix this!

We are in the same boat. Keep us updated with any fixes!

Same situation, 11 iPads for production, the home button is hidden. Investment in both in house custom app and hardware. This must be fixed please.

Same issue here too!!! Come on Apple

Has there been any solution for this issue so far?

Same issue with my 6 ipads deployed. Updated to 12.1. Use Guided access on top of Kiosk Pro. Screen turned black after few minutes. 😟

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Great, so now I have to drive to 12 sites and change the guided access settings on a bunch of kiosks. Thanks a lot Apple!