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Question:

Question: macOS 10.14 Mojave on Mac Pro (Mid 2012) DVD not appearing in Finder

Hopefully someone can shed some light on this. Since updating this older Mac to Mohave the DVD no longer functions. When inserting a disc the dialogue box asks as per usual "You inserted a blank DVD. Choose an action from the pop-up menu or click ignore." Selecting OK the disc doesn't appear on the desktop? Using a third party software like toast I can burn a video DVD but I can't back-up my work files as I usually do. Looks like a software issue rather than hardware.

Mac Pro, macOS Mojave (10.14), (Mid 2012) 2 x 3.06 GHz 6-Core

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Oct 4, 2018 10:36 AM in response to MitchUK In response to MitchUK

I have the same problem with an external optical drive with by new iMac. It's a bug in Mojave and all we can do is report it via the link provided by Eau Rouge and wait till it's fixed in the next update.


However, there is a workaround if you want to burn files to disk: Control (right) - click on the folder containing the files and select "Burn XXXX to Disc" from the contextual menu. You don't need to see the disk.

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Oct 4, 2018 3:05 AM in response to MitchUK In response to MitchUK

Is it only blank DVDs that don't show up on the Desktop, do pre-recorded DVDs show up, I have a feeling that blank DVDs never showed up. If that is not the case then we may be looking at a corrupted preference file.

Click Go in the Finder menubar, click Go To Folder type ~/Library/Preferences/com.apple.finder.plist press Go.

A new Finder window will open with the file highlighted, move it to your Desktop. Restart your Mac a new finder.plist will be created, set up your Finder Preferences to show DVDs CDs on the Desktop. If you can now see DVDs on the Desktop you can delete the original file you moved to the Desktop.

Oct 4, 2018 3:05 AM

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Oct 4, 2018 3:27 AM in response to MitchUK In response to MitchUK

Even though the blank disks don't show up on the Desktop are you still able to write to them using Toast.

If deleting the preference file and restarting does not work it may be a problem with the DVD writer, do you have another DVD writer you can use to compare.

Or as you have just upgraded to Mojave perhaps the DVD writer needs a firmware or software update in order to function in Mojave, it is a long shot but might be worth checking with the manufacturer.

Oct 4, 2018 3:27 AM

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Oct 4, 2018 3:52 AM in response to Eau Rouge In response to Eau Rouge

The pref file didn't help. The version of toast I have only burns video and doesn't recognise the other file formats I am backing up. I don't have another drive to compare but another mac still using High Sierra which I can burn from. Seeing as the driver is showing DVDs via the Mohave DVD player I am confused why it won't show or burn via the finder?

Oct 4, 2018 3:52 AM

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Oct 4, 2018 4:27 AM in response to Eau Rouge In response to Eau Rouge

I've never used it to burn a DVD other than video. Version 5394 there is only disc copy and video options. If I drag other formats into the window they are rejected. This would be a handy fix if I could get it working but really it would be better to fix the finder issue.

Oct 4, 2018 4:27 AM

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Oct 4, 2018 5:15 AM in response to MitchUK In response to MitchUK

Any version of Toast I have used had the ability to burn data DVDs and it is still the case in the latest Version 17.

Yes it would be better to find what the issue is with Finder, do the blank DVDs show up in the Sidebar of Finder windows. If they are not set to show in the Sidebar open Finder> Preferences> Sidebar and check CDs DVDs and iPods. If the disks show up on the Sidebar you may be able to Control-click on the icon and from the submenu select Burn.

Do you know anyone else who has Mojave, do they have problems seeing blank DVDs, it might also be an early bug in the system that might get sorted out in future updates.

Oct 4, 2018 5:15 AM

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Oct 4, 2018 5:24 AM in response to Eau Rouge In response to Eau Rouge

Yes I'm a bit puzzled about Toast not allowing this. Must be the version I have? I have checked the finder sidebar also and all the locations appear apart from the DVD disc. I don't know anyone else who is an early adopter, hence why I came on here. I think it must be a bug in the system and maybe specifically with older macs with internal DVD drives. I did see threads on this topic on previous upgrades but these were firmware fixes. Fingers crossed there will be solution.

Oct 4, 2018 5:24 AM

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Oct 4, 2018 10:36 AM in response to MitchUK In response to MitchUK

I have the same problem with an external optical drive with by new iMac. It's a bug in Mojave and all we can do is report it via the link provided by Eau Rouge and wait till it's fixed in the next update.


However, there is a workaround if you want to burn files to disk: Control (right) - click on the folder containing the files and select "Burn XXXX to Disc" from the contextual menu. You don't need to see the disk.

User uploaded file


User uploaded file

Oct 4, 2018 10:36 AM

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Question: macOS 10.14 Mojave on Mac Pro (Mid 2012) DVD not appearing in Finder