Everything works in Apple CarPlay except navigation apps

I recently bought a new car (Mercedes Benz CLA 180) and tried using Apple CarPlay in it. Everything else works except navigation apps. When I use either Google maps or Apple maps, the current location gets constantly switched between the actual current location and somewhere in the middle of the sea near Thailand every now and then. Even apps like Find iPhone also shows the same incorrect location when maps are showing the wrong location. All apps works fine when not using CarPlay.


I tested with two iPhone X devices (mine and my wife's) with iOS 12 and I see the same issue on both.

Tested with an iPhone 6s running iOS 11 and still the GPS issue is there.

Tested with Google Maps on Android Auto on my brothers phone and it works correctly!


Has anyone ever seen anything similar?




[Re-Titled by Host]

iPhone X, iOS 12

Posted on Oct 5, 2018 12:10 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2019 7:27 AM

I tried with iOS 13 and it seems the issue I have mentioned in the first post is fixed now.


However, GPS coordinates received are still slightly off from my actual location. Some apps like Waze seems to handle these errors but Google Maps sometimes goes haywire and starts rerouting.

160 replies

May 11, 2019 4:09 AM in response to dacoolest

Just wanted to chime in and say I'm having the same issue. When connected to carplay, Waze, Google and Apple maps will intermittently show my location incorrectly. It will generally fix itself after a few minutes. I have a 2017 Honda Accord with built in Navigation and use an iPhone SE (up to date firmware).


Apple has replaced my phone and Honda replaced my head unit and neither has fixed it. I also saw the same issue in a rental WV Passat.

Jul 14, 2019 5:12 PM in response to dacoolest

I have the same problem, BMW G20 3 series with wireless carplay. When I start navigating it works ok for 30 minutes or so, then location goes crazy. Today it was stating the right position but the wrong direction for some reason so waze kept recalculating the route. Also when the issue happened today I touched the phone and it was VERY hot. Next week I have a long drive (3h or so) and I’ll bring 2 iPhones, as soon as the issue happens I’ll switch to the other iPhone and see if waze works correctly with the “fresh” phone. If it does I’ll report the workaround working here.

Jul 14, 2019 6:19 PM in response to MACThornhill

Also Apple has no fix, the problem happens to a few unlucky users and we are not in their radar (I guess)


Let's hope they do know about us and IOS13 solves the issue. The final release should be around mid September going by previous IOS releases.


In the meantime we all need to try to narrow down the problem and formulate a temporary workaround. Maybe it's some other app installed in the phone; has anyone reset their phone to factory settings and try to see if a factory settings iphone with apple maps works without issue?

Jul 15, 2019 1:48 PM in response to Dogcow-Moof

Hmm that's interesting


The problem is that waze in carplay works flawlessly for ~2h before going crazy, then it starts to misinterpret the GPS data given by the car. Some people in this thread have stated the same; waze works fine at first and then goes crazy.


I highly doubt different manufacturers made the same mistake and have the same border case scenario, I do think this is an issue with how the iPhone optimizes continuous loads of work.


That being said, it's not clear to me if the issue works in a similar fashion to everyone here having the same problem; is anybody experiencing craziness as soon as they start driving?


Phone: iPhone 8 Plus

IOS: 12.3.2

Car: 2019 BMW 3 Series (G20) with iDrive 7

Infotainment version: See version menu item not available in my country =(

Problem: Wrong location in waze and other navigation apps after ~2 hours of use, location is always correct in the car's navigation.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Everything works in Apple CarPlay except navigation apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.