Everything works in Apple CarPlay except navigation apps

I recently bought a new car (Mercedes Benz CLA 180) and tried using Apple CarPlay in it. Everything else works except navigation apps. When I use either Google maps or Apple maps, the current location gets constantly switched between the actual current location and somewhere in the middle of the sea near Thailand every now and then. Even apps like Find iPhone also shows the same incorrect location when maps are showing the wrong location. All apps works fine when not using CarPlay.


I tested with two iPhone X devices (mine and my wife's) with iOS 12 and I see the same issue on both.

Tested with an iPhone 6s running iOS 11 and still the GPS issue is there.

Tested with Google Maps on Android Auto on my brothers phone and it works correctly!


Has anyone ever seen anything similar?




[Re-Titled by Host]

iPhone X, iOS 12

Posted on Oct 5, 2018 12:10 AM

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Posted on Jun 14, 2019 7:27 AM

I tried with iOS 13 and it seems the issue I have mentioned in the first post is fixed now.


However, GPS coordinates received are still slightly off from my actual location. Some apps like Waze seems to handle these errors but Google Maps sometimes goes haywire and starts rerouting.

160 replies

Jul 15, 2019 3:21 AM in response to peacefulshade

peacefulshade wrote:

Let's hope they do know about us and IOS13 solves the issue. The final release should be around mid September going by previous IOS releases.


If Apple works around the issue it will only be by somehow detecting incorrect position/speed information fed it by your car, and I'm not aware of how it would do that on any kind of reasonable basis.


To revert to using the device's own location data would be violating their own guidelines.


The better question is why disparate head ends seem to be providing incorrect location data when so many others are able to get it right.

Jul 15, 2019 3:24 AM in response to peacefulshade

peacefulshade wrote:

I have the same problem, BMW G20 3 series with wireless carplay. When I start navigating it works ok for 30 minutes or so, then location goes crazy.


Note that wireless CarPlay is required to use the data provided by your car.


If you quite your navigation app and restart it, does it "see" the correct location and lose it over the course of a drive?


I just used my XS Max for several multi-hour drives and did not experience what you did using wired CarPlay in a 2019 Dodge Challenger R/T.

Jul 15, 2019 8:33 AM in response to Dogcow-Moof

It has my correct location when I start app - but in middle of drive it doesn’t note me turning or even moving - waze arrow actually disappears and becomes a dot - so it loses me - and then eventually finds me. I switch to google maps and that one had me driving the opposite way on map. This doesn’t always happen - but when it does it makes Apple CarPlay useless and I switch back to using app without CarPlay - which sucks because I paid for a car with CarPlay - help!

Jul 15, 2019 10:21 AM in response to peacefulshade

I spoke to senior advisor at Apple - nice guy - but no idea what issue is. Never heard of it either. He suggested I call Acura. When I call Acura they suggest I call Apple. I find with CarPlay issues - no one takes ownership. Apple points at car company. Car company points at apple. I also don’t understand - in this discussion I see plenty of people note that Apple advisor heard of the issue. I find the whole call in to Apple is hit or miss depending who answers phone. Anyways - no answers.

Jul 15, 2019 2:28 PM in response to peacefulshade

Can a glitch spread from Apple CarPlay to the phone itself? I had another glitch besides maps navigation - caller occasionally cannot hear me when using CarPlay. All of a sudden this issue started happening on my iPhone X even when not connected to carplay. I never had this issue on my phone before I started using carplay. Is that possible? Everything seems to say it isn’t possible / but too much of a coincidence....

Jul 15, 2019 2:39 PM in response to MACThornhill

Everything is possible in the realm of software development. A bug in the phone's os that thinks the internal mic has to be muted in favor of the car's mic even though you are no longer in the car springs to mind. That being said I guess our best bet to help Apple fix the navigation issue is to keep this thread focused. If you want please start another thread and I'll be happy to post with a message similar to this one.


Best!

Jul 28, 2019 4:10 PM in response to dacoolest

I have a slightly different version of the this problem. I live in Tucson AZ. A couple of weeks ago, I visited my son in Daly City, CA for a week. Now, every time I try to use either google maps or apple maps in my Ram Truck, it initially shows my correct location, then in a couple of seconds, switches to say my starting point is Daly City - over 800 miles away. I can navigate fine on the phone, and then plug it into the truck, and it changes my current location. After about 5 minutes of driving, it seems to figure out where I really am and navigates fine from then on. I do have the fin antenna, although I did not get the nav system, so I suspect the truck has a gps on it based on prior comments. My iPhone is an Xr. Anyone else seeing this - does anyone have a fix?

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Everything works in Apple CarPlay except navigation apps

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