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iOS 12 doesn’t show mp4 videos on SD Card on Import (iPad Pro 10.5)

I’m using Apple's iPad Pro 10.5, which I upgraded into iOS 12 now.

On iOS 11 I used Apple's Lightning to SD Card Camera Reader to transfer mp4 videos and photos from SD Card into iPad. Images and photos were taken by Sony camera. Everything worked smooth and fine until I upgraded iPad iOS into version 12. iOS doesn’t show videos anymore. I can import photos, but I¨m unable to import mp4 videos.

Any solution available?

iPad Pro Wi-Fi + Cellular, iOS 12

Posted on Oct 6, 2018 8:16 AM

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U24 Author

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Posted on Nov 12, 2018 8:47 AM

Below is screenshot of content of SD card and video files copied into DCM folder from same SD card. If files are in DCM folder, they are scanned and accepted. If I copy XAVC S video file into DCIM folder and rename it something like MAH*****.MP4, file is accepted too and can be used in iMove etc. iOS 12 doesn't scan MP_ROOT folder anymore, as earlier versions of iOS did.

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U24 Author

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Oct 12, 2018 10:46 PM in response to BORg529

Thank you BORg529! I guess it's solution for those who have computer with them or doing it at home. It's not suitable solution for me, as I'm using iPad for video editing on the field. I don't have any computer with me and I bought iPad 10.5 especially for video editing on the field.

Btw, which camera you are using?

U24 Author

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Nov 5, 2018 2:12 AM in response to lowd3r

lowd3r,,thank you for response. It's very important for my because of my work. I upgraded iPad Pro to 10.5 from 9.7 Pro because of USB3 speed etc, but at this point, it useless, as I cannot Import videos from SD card.

Did you reported issue to Apple too?

Feedback - iPad - Apple

Nov 7, 2018 1:48 PM in response to U24

We have the same problem.

We went on holidays just after updating our iPads to IOS 12 and were shocked to find we couldn't download our mp4 holiday video clips from our Sony a6300 camera as we could previously. This certainly took a lot of the gloss off our holiday and many hours were wasted trying to resolve the issue.

Apple must have disappointed thousands by reducing the effectiveness of IOS 12 for Sony camera users!

U24 Author

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Oct 6, 2018 10:31 AM in response to U24

Thank you for response!

Seems that this issue is some sort of ** or lack or poor development. How Apple missed that?

ahdansky

Level 1

4 points

Oct 12, 2018 9:31 AM in response to U24

I have this problem importing videos (and importing photos is not so great either) using both an iPad and iphoneX with iOS12.

Is Apple fixing this problem reported by many people?

ahdansky

Level 1

4 points

Oct 12, 2018 2:22 PM in response to U24

I am using a Sony HX80. The REC folder is 100MSDCF.

U24 Author

Level 1

31 points

Nov 1, 2018 1:31 PM in response to lowd3r

lowd3r, thank you for response!

I have upgraded my iPad iOS to the latest version, 12.1, but issue with importing videos remains.

lowd3r

Level 1

4 points

Nov 2, 2018 6:53 AM in response to U24

Same on my end. I wish apple would address this. Some people actually rely on it for work purposes.

lowd3r

Level 1

4 points

Nov 5, 2018 7:50 AM in response to U24

I understand the frustration. I purchased the ipad pro for the same reason. Very frustrating.

Yes, I reported it phone and website.

U24 Author

Level 1

31 points

Nov 13, 2018 5:49 AM in response to U24

Apple’s Support has confirmed that they are still working on this case.

Still no clue when this will be fixed. Hopefully on next update.

U24 Author

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31 points

Oct 9, 2018 8:29 AM in response to U24

I did some investigation.

iOS 12 does not scan folder MP_ROOT as iOS 11 did it. I copied subfolder 100ANV01with video files from MP_ROOT into DCIM folder on SD Card and voila, video appeared on iPad's Import screen.

So the issue is caused by iOS 12, which does not scan MP_ROOT folder anymore.

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iOS 12 doesn’t show mp4 videos on SD Card on Import (iPad Pro 10.5)