Nathsiddha Author

Level 1

16 points

Safari won't open

Hi,

I am having a problem with Safari.

It started today after trying to connect my iPhone (with new iOS 12) to itunes.

First itunes, doesn't recognize my iPhone anymore.

I will try to fix that.

My problem now is with Safari.

Here is the message I get.

Would appreciate if someone could help

Thanks

-----------------------------------------------

Process: Safari [851]

Path: /Applications/Safari.app/Contents/MacOS/Safari

Identifier: com.apple.Safari

Version: ???

Build Info: WebBrowser-7603003008000000~3

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Safari [851]

User ID: 501

Date/Time: 2018-10-07 16:22:19.761 +0530

OS Version: Mac OS X 10.10.5 (14F2511)

Report Version: 11

Anonymous UUID: 7EE11DA2-0619-0B4F-0F06-EB2F84BD7227

Time Awake Since Boot: 180 seconds

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

Library not loaded: /usr/lib/libcrypto.35.dylib

Referenced from: /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e

Reason: image not found

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.5)

Posted on Oct 7, 2018 6:52 AM

Top-ranking reply

harryhayes

Level 1

18 points

Posted on Dec 14, 2018 1:38 PM

I am on a Macbook pro. osx 10.10.5 - Safari broken after itunes update.

For a 'dirty fix' I just deleted, (moved to trash), the following file... MobileDevice.framework

this is located /System/Library/PrivateFrameworks/MobileDevice.framework

Safari started up again fine straight away and I haven't noticed any issues since.

/System/Library/PrivateFrameworks/MobileDevice.framework

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44 replies

Nathsiddha Author

Level 1

16 points

Oct 7, 2018 8:25 PM in response to Eric Root

Thanks Eric,

I opened a session in guest account and Safari works there.

Back in main account, on safe mode : same problem.

Will run the Etrecheck and paste the message here.

streude

Level 1

4 points

Dec 14, 2018 11:36 AM in response to vivienne176

You will need root access to do this. Put the files in your Downloads folder. From terminal do this:

sudo cp ~/Downloads/lib*.35.dylib /usr/lib/

Eric Root

Level 10

685,263 points

Oct 8, 2018 8:17 AM in response to Nathsiddha

There may be some corruption which is causing that message. See if this helps.

Safari Corruption See post by Linc Davis

Nathsiddha Author

Level 1

16 points

Oct 7, 2018 11:08 AM in response to Eric Root

Thank you Eric.

I tried opening Safari with shift held down but same result.

I also tried this: dowloading the file (libcrypto.35.dylib) and install it in my user lib, but no luck.

Everything started to go wrong since I installed the iOS 12 on my iphone and tried to connect it to my computer.

I have installed an older version of itunes (12.6.4.3) and reinstalled the latest one (12.8) and still my iPhone (and my iPod) doesn't appear in itunes. I know my computer recognizes these devices, I see them when I do "option + Apple, System Information, USB".

I run on Yosemite 10.10.5. I don't wish to upgrade to a another OS in order to keep some music production hardware/software compatible.

Still looking for a solution.

Thanks!

Nathsiddha Author

Level 1

16 points

Oct 8, 2018 7:48 AM in response to Eric Root

I checked and Antidote isn't in the login items.

In fact there is nothing there now.

What about this error message ?

Isn't it relevant?

Dyld Error Message:

Library not loaded: /usr/lib/libcrypto.35.dylib

Referenced from: /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e

Reason: image not found

lh3_muc

Level 1

4 points

Nov 14, 2018 11:53 AM in response to Eric Root

Dear Both,

I've exactly the same problem and I tried everything you recommended to do - problem is still not fixed.

I'm running on 10.10.5 OSX, iPhone 8 with newest iOS, iTunes version 12.8.0.150.

The main difference is:

When I'm running safe mode or another admin account - Safari also crashes with exactly the same failure message.

I also reformatted my hard disk, tried the internal hard disk repairing software - nothing.

What I know is: when I reinstall macOS from the macOS recovery: At least Safari is working then.

But then there appears a software update in the AppStore called something like "safteyupdate macOS 2017" and when I install this update Safari won't work anymore. But iTunes doesn't work neither in the on nor in the other case.

Is there anything I could do?

Thanks!!

Eric Root

Level 10

685,263 points

Nov 15, 2018 10:34 AM in response to lh3_muc

To check the model number hold down the option/alt key, go to the Apple menu and select System Information.

macOS 10.12/10.13 (Sierra/High Sierra) requires one of the following Macs:

MacBook Pro (Mid 2010 or later) Model 6.2 and higher

How to get macOS High Sierra

Sierra download

Check to make sure your applications are compatible.

Application Compatibility

macOS Sierra 10.12: Compatible Apps

Also check to make sure there is a compatible driver for your printer.

Do a backup before installing, preferable 2 backups on 2 different drives.

Dec 14, 2018 9:54 AM in response to Nathsiddha

Today I got the same Dyld Error Message and also have OS X Yosemite 10.10.5 BUT I still have the Iphone version 11.4.1

So maybe it is a coincidence that you got this error after plugging in your Iphone. Maybe my comment helps?

tijmen48

Level 1

4 points

Dec 14, 2018 10:59 AM in response to Kloppy_S

I also encountered the same issue with Yosemite 10.10.5

Unfortunately i don’t have TimeCapsule.

What can i do to let it work again?

reinstalling Yosemite 10.10.5 will not work either. Won’t ‘connect’ with Apple, Because i ‘have to check again later....’

Dec 14, 2018 4:32 PM in response to harryhayes

Hey it worked for me as well, but will this affect transferring data from iPhone to mac?

Taken from the iPhone wiki: MobileDevice Library is used by iTunes to transfer data between iPhone and computer over both USB and WiFi connections. Location: /System/Library/PrivateFrameworks/MobileDevice.framework

Not too tech savvy, just trying to understanding the repercussions of doing this, if any.

Also, does anyone have any idea why all of a sudden so many people with 10.10.5 are having this issue?

Thanks.

Dec 14, 2018 10:10 PM in response to harryhayes

I am not a computer genius on how to get to where I need to go to delete the folder MobileDevice.framework. Can someone please be so kind as to give a step by step as to how to get there? Please and Thanks

Nathsiddha Author

Level 1

16 points

Oct 7, 2018 8:57 PM in response to Eric Root

The report is in French even though I downloaded the English version of the software.

Can you still help?

Eric Root

Level 10

685,263 points

Oct 8, 2018 6:40 AM in response to Nathsiddha

AgentAntidote

Try removing the above from your login items, then restart and test.

Why you shouldn’t download from a Torrent site

Nathsiddha Author

Level 1

16 points

Oct 8, 2018 9:57 PM in response to Eric Root

The procedure proposed by David is linked to another problem with Safari. My problem is apprently linked to an update issu, receiving a message saying that I should upgrade my OS.

lh3_muc

Level 1

4 points

Nov 15, 2018 9:37 AM in response to Eric Root

Yes, but unfortunately my MacBook Pro is from mid 2010 - so no Mojave support.

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Safari won't open