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User profile for user: Nathsiddha
Nathsiddha Author
User level: Level 1
16 points

Safari won't open

Hi,

I am having a problem with Safari.

It started today after trying to connect my iPhone (with new iOS 12) to itunes.

First itunes, doesn't recognize my iPhone anymore.

I will try to fix that.

My problem now is with Safari.

Here is the message I get.

Would appreciate if someone could help

Thanks

-----------------------------------------------


Process: Safari [851]

Path: /Applications/Safari.app/Contents/MacOS/Safari

Identifier: com.apple.Safari

Version: ???

Build Info: WebBrowser-7603003008000000~3

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Safari [851]

User ID: 501


Date/Time: 2018-10-07 16:22:19.761 +0530

OS Version: Mac OS X 10.10.5 (14F2511)

Report Version: 11

Anonymous UUID: 7EE11DA2-0619-0B4F-0F06-EB2F84BD7227



Time Awake Since Boot: 180 seconds


Crashed Thread: 0


Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000


Application Specific Information:

dyld: launch, loading dependent libraries


Dyld Error Message:

Library not loaded: /usr/lib/libcrypto.35.dylib

Referenced from: /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e

Reason: image not found


MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.5)

Posted on Oct 7, 2018 6:52 AM

Reply

Similar questions

44 replies
User profile for user: Eric Root
Eric Root
User level: Level 10
684,075 points

Oct 7, 2018 1:55 PM in response to Nathsiddha

You are welcome.


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Reply
User profile for user: harryhayes
harryhayes
User level: Level 1
18 points

Dec 14, 2018 1:38 PM in response to streude

I am on a Macbook pro. osx 10.10.5 - Safari broken after itunes update.


For a 'dirty fix' I just deleted, (moved to trash), the following file... MobileDevice.framework


this is located /System/Library/PrivateFrameworks/MobileDevice.framework


Safari started up again fine straight away and I haven't noticed any issues since.


/System/Library/PrivateFrameworks/MobileDevice.framework

Reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,075 points

Nov 15, 2018 10:34 AM in response to lh3_muc

To check the model number hold down the option/alt key, go to the Apple menu and select System Information.


macOS 10.12/10.13 (Sierra/High Sierra) requires one of the following Macs:


MacBook Pro (Mid 2010 or later) Model 6.2 and higher


How to get macOS High Sierra


Sierra download


Check to make sure your applications are compatible.


Application Compatibility




macOS Sierra 10.12: Compatible Apps



Also check to make sure there is a compatible driver for your printer.


Do a backup before installing, preferable 2 backups on 2 different drives.

Reply
User profile for user: radiocampaign
radiocampaign
User level: Level 1
4 points

Dec 14, 2018 4:32 PM in response to harryhayes

Hey it worked for me as well, but will this affect transferring data from iPhone to mac?


  • Taken from the iPhone wiki: MobileDevice Library is used by iTunes to transfer data between iPhone and computer over both USB and WiFi connections. Location: /System/Library/PrivateFrameworks/MobileDevice.framework


Not too tech savvy, just trying to understanding the repercussions of doing this, if any.


Also, does anyone have any idea why all of a sudden so many people with 10.10.5 are having this issue?


Thanks.

Reply
User profile for user: Nathsiddha
Nathsiddha Author
User level: Level 1
16 points

Oct 7, 2018 11:08 AM in response to Eric Root

Thank you Eric.

I tried opening Safari with shift held down but same result.

I also tried this: dowloading the file (libcrypto.35.dylib) and install it in my user lib, but no luck.


Everything started to go wrong since I installed the iOS 12 on my iphone and tried to connect it to my computer.

I have installed an older version of itunes (12.6.4.3) and reinstalled the latest one (12.8) and still my iPhone (and my iPod) doesn't appear in itunes. I know my computer recognizes these devices, I see them when I do "option + Apple, System Information, USB".

I run on Yosemite 10.10.5. I don't wish to upgrade to a another OS in order to keep some music production hardware/software compatible.


Still looking for a solution.


Thanks!

Reply
User profile for user: Nathsiddha
Nathsiddha Author
User level: Level 1
16 points

Oct 7, 2018 8:53 PM in response to Nathsiddha

Version d’EtreCheck : 5.0.4 (5A015)

Date du rapport : 2018-10-08 09:07:53

Télécharger EtreCheck de https://etrecheck.com

Temps déroulé : 8:01

Performance : Sous moyenne



Problème : Autre problème

Description :

Safari ne démarre pas.



Problèmes graves :

Les choses qui figurent ici ont besoin de correction immédiate.

Sauvegarde Time Machine périmé - La dernière sauvegarde Time Machine a plus de 10 jours.

Fichiers sans signature - Il y a des logiciels installés qui manquent de signature et ont l’air malveillant.

Système d’exploitation obsolète - Les systèmes d’exploitation obsolètes n’ont plus des mises à jour de sécurité.



Problèmes légers :

Les choses qui figurent ici n’ont pas besoin de correction immédiate, mais il est possible qu’elles deviennent plus graves dans le futur.

Sauvegarde Time Machine automatique désactivée - Le sauvegarde Time Machine automatique est désactivée.

Possible à mettre à niveau le disque - Vous pourriez remplacer le disque mécanique avec un SSD. Ces changements amélioreraient beaucoup la performance de votre ordinateur.

Nombre élevé de cycles de la batterie - Il est possible que votre batterie manque de capacité.

Logiciel en plantage - Il y a eu quelques plantages de logiciel.

Logiciel qui s’arrête - Il y a eu quelques logiciels qui se sont arrêtés.

Logiciel avec grande usage de l’unité centrale - Il y a eu quelques logiciels qui ont eu grande usage de l’unité centrale.

Nettoyage - Il y a des fichiers orphelins qui peuvent être supprimés.

Modifications du système - Il y a un grand nombre de modifications du système qui courent dans l’arrière-plan.

Bas performance - Le rapport EtreCheck a requis plus de 5 minutes à completer. C’est anormal.

Logiciels 32-bits - Cet ordinateur a des logiciels 32-bits qui peuvent avoir des problèmes dans le futur.



Informations matérielles :

MacBook Pro (13 pouces, mi-2012)

MacBook Pro Modèle : MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) unité centrale : 2-core

8 RAM - Au maximum

BANK 0/DIMM0 - 4 Go DDR3 1600 ok

BANK 1/DIMM0 - 4 Go DDR3 1600 ok

Batterie : Santé = Normal - Nombre de cycles = 1098



Informations vidéo :

Intel HD Graphics 4000 - VRAM: 1024 Mo

Color LCD 1280 x 800



Informations des disques :

disk0 - APPLE HDD HTS547550A9E384 500.11 Go (Mécanique - 5400 tr/min)

Interne SATA 3 Gigabit ATA série

disk0s1 - EFI [EFI] 210 Mo

disk0s2 [Conteneur Core Storage] 499.25 Go

disk1 - Macintosh HD (HFS+ journalisé) 498.88 Go (333.50 Go utilisés)

disk0s3 - Recovery HD [Restauration] 650 Mo



Volumes montés :

disk1 - Macintosh HD 498.88 Go (165.11 Go libre)

HFS+ journalisé

Point de montage : /

Chiffré



Réseau :

Interface en1 : Wi-Fi

802.11 a/b/g/n

Interface Bluetooth-Modem : Bluetooth DUN

Interface en0 : Ethernet

Interface fw0 : FireWire

Interface en4 : iPhone

Interface en5 : R360B

Interface en3 : Bluetooth PAN

Interface bridge0 : Thunderbolt Bridge



Logiciels du système :

OS X Yosemite 10.10.5 (14F2511)

Temps écoulé depuis le démarrage : Moins d’une heure



Sécurité :

Système Statut

Gatekeeper





Fichiers sans signature :

Launchd : /Library/LaunchAgents/com.seagate.SeagateStorageGauge.plist

Exécutable : /Library/Application Support/Seagate/Seagate Storage Gauge.app/Contents/MacOS/Seagate Storage Gauge -doautolnch '/Library/Application Support/Seagate/Seagate Storage Gauge.app'

Détails : Apparier exacte au logiciel connu d’être légitime - probablement légitime

Launchd : /Library/LaunchDaemons/com.sharpcast.xfsmond.plist

Exécutable : /Library/Application Support/SugarSync/scxfsmond -log error -launchd

Détails : Apparier exacte au logiciel connu d’être légitime - probablement légitime

Launchd : /Library/LaunchAgents/de.rme-audio.firefaceAgent.plist

Exécutable : /Library/Extensions/FirefaceAudioDriver.kext/Contents/Resources/firefaceAgent.a pp/Contents/MacOS/firefaceAgent

Détails : Apparier exacte au logiciel connu d’être légitime - probablement légitime

Launchd : /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Exécutable : /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Détails : Apparier exacte au logiciel connu d’être légitime - probablement légitime

Launchd : /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Exécutable : /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Détails : Apparier exacte au logiciel connu d’être légitime - probablement légitime

Launchd : ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist

Exécutable : /Applications/uTorrent.app

Launchd : /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Exécutable : /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Détails : Apparier exacte au logiciel connu d’être légitime - probablement légitime

Launchd : /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Update r.plist

Exécutable : /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Détails : Apparier exacte au logiciel connu d’être légitime - probablement légitime

Launchd : /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool .plist

Exécutable : /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Détails : Apparier exacte au logiciel connu d’être légitime - probablement légitime

Launchd : ~/Library/LaunchAgents/com.apple.FolderActions.folders.plist

Exécutable : /usr/bin/osascript -e 'tell application "Folder Actions Dispatcher" to tick'

Détails : Apparier exacte au logiciel connu d’être légitime - probablement légitime





32-bit Applications :

34 logiciels de 32-bits



Extensions du noyau :

/Library/Extensions

FirefaceAudioDriver.kext (3.23 - SDK 10.9)



/System/Library/Extensions

M-AudioUSBMIDISupport.kext (1.3.1 - SDK 10.7)

Seagate Storage Driver.kext (5.2.6 (26925) - SDK 10.4)



/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

SeagateLeafPowSecDriver_10_4.kext (5.2.6 (26925) - SDK 10.4)

SeagateLeafPowSecDriver_10_5.kext (5.2.6 (26925) - SDK 10.5)

SeagateDriveIcons.kext (5.2.6 (26925) - SDK 10.4)



Éléments de démarrage :

M-Audio Firmware Loader Chemin : /Library/StartupItems/M-Audio Firmware Loader



Agents launchd du système :

[Pas engagé] 5 opérations Apple

[Engagé] 147 opérations Apple

[En marche] 63 opérations Apple



Démons launchd du système :

[Pas engagé] 47 opérations Apple

[Engagé] 137 opérations Apple

[En marche] 81 opérations Apple



Agents launchd :

[En marche] com.adobe.AdobeCreativeCloud.plist (? faec172d - installé 2016-07-15)

[Engagé] com.microsoft.update.agent.plist (Microsoft Corporation - installé 2018-09-21)

[En marche] com.seagate.SeagateStorageGauge.plist (? 502453cc - installé 2011-07-26)

[Autre] com.teamviewer.teamviewer_desktop.plist (? af41489b - installé 2013-12-08)

[Autre] com.teamviewer.teamviewer.plist (? 85d4dbf5 - installé 2013-12-08)

[Pas engagé] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installé 2016-07-15)

[Pas engagé] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installé 2018-10-08)

[Engagé] com.oracle.java.Java-Updater.plist (? f14067bf - installé 2018-07-07)

[Autre] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (Adobe Systems, Inc. - installé 2018-02-18)

[En marche] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installé 2018-10-08)

[En marche] de.rme-audio.firefaceAgent.plist (? f775870f - installé 2014-09-29)



Daemons launchd :

[Engagé] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installé 2018-02-18)

[Engagé] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installé 2018-09-21)

[Autre] com.teamviewer.teamviewer_service.plist (? 6cf0714a - installé 2013-12-08)

[En marche] com.m-audio.usb.firmwareloader.plist (inMusic Brands, Inc. - installé 2014-07-24)

[En marche] com.adobe.adobeupdatedaemon.plist (? f00845ea - installé 2016-07-15)

[Engagé] com.sharpcast.xfsmond.plist (? a9ddcc75 - installé 2015-05-10)

[Engagé] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installé 2018-03-27)

[Engagé] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installé 2013-04-16)

[Engagé] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installé 2018-07-07)

[En marche] com.adobe.agsservice.plist (Adobe Systems, Inc. - installé 2018-10-08)

[Engagé] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installé 2018-02-18)

[Engagé] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installé 2017-12-05)



Agents launchd de l’utilisateur :

[En marche] com.spotify.webhelper.plist (Spotify - installé 2018-09-28)

[Engagé] com.google.keystone.agent.plist (Google, Inc. - installé 2018-07-18)

[Autre] com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 0 - installé 2017-12-26)

[Pas engagé] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installé 2018-10-08)

[Engagé] com.adobe.AAM.Updater-1.0.plist (? 0 - installé 2016-07-15)

[Autre] com.adobe.ARM.***.plist (? 0 - installé 2013-04-07)

[Engagé] com.bittorrent.uTorrent.plist (? 0 - installé 2015-11-18)

[Engagé] com.apple.FolderActions.folders.plist (? 0 - installé 2018-05-15)



Éléments Ouverture :

iTunesHelper (Apple - installé 2018-10-07)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

AdobeResourceSynchronizer (Adobe Systems, Inc. - installé 2018-09-21)

(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

AgentAntidote (Druide informatique inc. - installé 2018-03-27)

(/Applications/Antidote 9.app/Contents/Library/LoginItems/AgentAntidote.app)

iTunesHelper (Apple - installé 2018-10-07)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunes Helper)



Modules internets :

AdobeAAMDetect: 3.0.0.0 (installé 2016-07-15)

FlashPlayer-10.6: 29.0.0.140 (installé 2018-04-10)

QuickTime Plugin: 7.7.3 (installé 2017-09-04)

AdobePDFViewerNPAPI: 17.012.20098 (installé 2018-09-21)

AdobePDFViewer: 18.011.20063 (installé 2018-09-21)

Flash Player: 29.0.0.140 (installé 2018-04-10)

Default Browser: 600 (installé 2015-09-18)

Flip4Mac WMV Plugin: 3.2.0.16 (installé 2013-07-25)

SharePointBrowserPlugin: 14.7.7 (installé 2017-09-15)

Silverlight: 5.1.41212.0 (installé 2016-01-14)

JavaAppletPlugin: Java 8 Update 181 build 13 (installé 2018-07-19)



Modules internets de l’utilisateur :

EMusic: EMusic 1.0.0 (installé 2017-05-02)

Aspera Web 3.6.1.110647: (installé 2015-08-27)



Extensions de Safari :

Antidote-Safari.safariextz - Druide informatique inc. - http://www.antidote.info/ (installé 2017-12-12)



Panneaux de préférences de tiers :

Flash Player (installé 2018-03-27)

Flip4Mac WMV (installé 2013-03-29)

Java (installé 2018-07-19)

Paragon NTFS for Mac OS X (installé 2013-05-03)

Seagate Dashboard for Mac OSX (installé 2014-09-12)



Time Machine :

Sauter les fichiers du système : Non

Sauvegardes mobile : Non

Sauvegarde automatique : Non

Volumes sauvegardés :

Macintosh HD: Taille du disque : 498.88 Go - Espace utilisé : 333.76 Go

Destinations :

TM [Locale] (Utilisé la dernière fois)

Taille totale : 750.02 Go

Nombre de sauvegardes : 1

Sauvegarde le plus veille : 2018-04-11 23:58:18

Dernière sauvegarde : 2018-04-11 23:58:18



Performance :

Charge du système : 1.44 (1 min) 1.37 (5 min) 0.98 (15 min)

Vitesse nominale d’E / S : 2.89 Mo/s

Système de fichiers : 27.25 seconds

Vitesse écrire : 48 Mo/s

Vitesse lire : 54 Mo/s



Utilisation de l’unité centrale :

Type En tout Coeurs individus

Système 3 % 5 % 2 % 4 % 1 %

Utilisateur 7 % 14 % 3 % 10 % 3 %

Inactive 90 % 81 % 96 % 87 % 96 %



Utilisation de l’unité centrale par opération :

Opération (nombre) Source L’unité centrale Lieu

EtreCheckPro Etresoft, Inc. 18.40 %

mdworker (4) Apple 16.50 %

ReportCrash (3) Apple 13.70 %

SafariDAVClient Apple 11.30 %

WindowServer Apple 6.62 %



Utilisation de la mémoire par opération :

Opération (nombre) Source Usage de mémoire Lieu

kernel_task Apple 733 Mo

EtreCheckPro Etresoft, Inc. 396 Mo

Adobe CEF Helper (3) ? 201 Mo /Library/Application Support/Adobe/Adobe Desktop Common/HEX/Adobe CEF Helper.app

AgentAntidote.app Druide informatique inc. 185 Mo

Finder Apple 138 Mo



Informations de la mémoire virtuelle :

Mémoire disponible : 3.26 Go

Mémoire libre : 979 Mo

Mémoire utilisé 4.74 Go

Cache du fichier : 2.30 Go

Fichier d’échange utilisé : 0 o



Installations de logiciel (30 derniers jours) :

Nom Version Date d’installation

Microsoft Outlook for Mac 2018-09-14

Microsoft PowerPoint for Mac 16.16.18091001 2018-09-14

Microsoft Excel for Mac 16.16.18091001 2018-09-14

Microsoft OneNote for Mac 16.16.18091001 2018-09-14

Microsoft Word for Mac 16.16.18091001 2018-09-14

Adobe Acrobat Reader DC (18.011.20063) 18.011.20063 2018-09-21

Microsoft AutoUpdate 4.3.18090901 2018-09-21

Gatekeeper Configuration Data 155 2018-09-26

XProtectPlistConfigData 2100 2018-09-28

iTunes 12.8.0.0.1.1530882706 2018-10-07



Nettoyage :

~/Library/LaunchAgents/com.adobe.ARM.***.plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Exécutable non trouvée

/Library/LaunchAgents/com.teamviewer.teamviewer.plist

/Applications/TeamViewer 8/TeamViewer.app/Contents/MacOS/TeamViewer

Exécutable non trouvée

/Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist

/Applications/TeamViewer 8/TeamViewer.app/Contents/Resources/TeamViewer_Service

Exécutable non trouvée

~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist

/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent

Exécutable non trouvée

/Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist

/Applications/TeamViewer 8/TeamViewer.app/Contents/Resources/TeamViewer_Desktop

Exécutable non trouvée



Événements du diagnostic (7 dernier jours si pas grave) :

2018-10-08 09:01:10 usbmuxd Plantage

/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd

dyld: launch, loading dependent libraries



2018-10-08 09:01:06 SafariDAVClient Plantage

/System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Helpers/Safa riDAVClient

dyld: launch, loading dependent libraries



2018-10-08 08:54:08 Safari.app Plantage

/Applications/Safari.app

dyld: launch, loading dependent libraries



2018-10-08 00:53:47 MobileDeviceUpdater.app Plantage

/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/M obileDeviceUpdater.app

dyld: launch, loading dependent libraries



2018-10-07 18:45:17 AvastSecureLine.app Arrêt

/Applications/AvastSecureLine.app



2018-10-07 18:19:03 com.apple.SafariServices Plantage

/System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/XPCServic es/com.apple.SafariServices.xpc/Contents/MacOS/com.apple.SafariServices

dyld: launch, loading dependent libraries



2018-10-07 14:54:34 Photos.app CPU

/Applications/Photos.app



2018-10-07 11:10:14 Adobe Photoshop Elements Editor.app CPU

/Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app



2018-10-06 22:50:28 com.apple.WebKit.WebContent CPU

/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent



2018-10-06 17:21:53 Microsoft Word.app CPU

/Applications/Microsoft Word.app



2018-10-05 20:15:58 bluetoothaudiod Plantage

/usr/sbin/bluetoothaudiod



2018-10-04 21:34:27 com.apple.MailServiceAgent Plantage

/System/Library/PrivateFrameworks/MailService.framework/Versions/A/XPCServices/ com.apple.MailServiceAgent.xpc/Contents/MacOS/com.apple.MailServiceAgent

*** Terminating app due to uncaught exception 'ACExceptionXPCConnectionFailure', reason: 'Failed to communicate with accountsd'

terminating with uncaught exception of type NSException

abort() called



2018-10-04 21:12:15 WindowServer Plantage

/System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/WindowSe rver

abort() called



2018-10-01 18:11:20 FaceTime.app Arrêt

/Applications/FaceTime.app





Fin du rapport

Reply
User profile for user: lh3_muc
lh3_muc
User level: Level 1
4 points

Nov 14, 2018 11:53 AM in response to Eric Root

Dear Both,


I've exactly the same problem and I tried everything you recommended to do - problem is still not fixed.

I'm running on 10.10.5 OSX, iPhone 8 with newest iOS, iTunes version 12.8.0.150.


The main difference is:

When I'm running safe mode or another admin account - Safari also crashes with exactly the same failure message.


I also reformatted my hard disk, tried the internal hard disk repairing software - nothing.

What I know is: when I reinstall macOS from the macOS recovery: At least Safari is working then.

But then there appears a software update in the AppStore called something like "safteyupdate macOS 2017" and when I install this update Safari won't work anymore. But iTunes doesn't work neither in the on nor in the other case.


Is there anything I could do?


Thanks!!

Reply
User profile for user: Strangeite
Strangeite
User level: Level 1
4 points

Dec 14, 2018 2:09 PM in response to harryhayes

Can confirm that HarryHayes "dirty fix" does allow Safari to start. Thanks Harry!


For others looking into to solve the problem themselves, I wasn't able to restore the offending file from TimeMachine (different issue I need to deal with) but I did try replacing the MobileDevice.framework with a copy from a different Mac. That didn't work.


But deleting the offending folder has allowed me to open Safari (using it right now).

Reply
User profile for user: harryhayes
harryhayes
User level: Level 1
18 points

Dec 14, 2018 5:46 PM in response to radiocampaign

To be honest, I can't say for sure what effect this fix will have on other systems at the moment.


I haven't looked into it any further as I was just pleased to be working again and haven't seen anything yet.


If I get the chance to look deeper and get to the bottom of it I will post again. However, hopefully Apple will fix this before I need to.


My best guess for the number of issues suddenly popping up...??? Perhaps the latest iTunes update shares common files with later, incompatible OS X releases.


Please post if you find anything.


Happy Christmas all.

Reply
User profile for user: mgs70
mgs70
User level: Level 1
8 points

Dec 14, 2018 7:40 PM in response to Strangeite

I'm on MacPro (2009) running Yosemite 10.10.5... I encountered the same issue today after an iTunes update. Deleting the offending file folders (AirTrafficHost.framework, CoreADI.framework, CoreFP.framework, DeviceLink.framework, iTunesAccess.framework, MobileDevice.framework) found in /System/Library/PrivateFrameworks did the trick... It opened and was running fine again.


I think it's completely ridiculous that they send these unrelated updates out that break Safari. It's continuing to undermine my confidence in Apple. They've already proven they don't care about long time customers who've supported the company spending thousands of dollars on their hardware for years to make them the mega brand they are today. Constant OS updates that all focus on the **** iPhone have done nothing but cause relentless problems. Safari and iTunes are complete garbage as far as I'm concerned. Oh but if you just upgrade to the latest OS everything is fine... yeah except all your other software (i.e.Adobe) and hardware won't work which translates to more headaches and money to be spent.


Apple used to be easy, plug and play... Now they're just one big headache like everything else.



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Safari won't open

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