My purchased music won’t play on my phone.

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Level 1

8 points

My purchased music won’t play on my phone.

Hi all.

I’m putting this up here because I’ve pretty much given up everything else.

I have songs on my phone that I have paid for, but at random times pressing play or the song title sends me to Apple Music.

I do not want Apple Music. I don’t have it. Now I want it even less as it seems to try to force me into having it because otherwise I can’t play random songs.

This particular song played just fine until today. Now when I want to put it in line to “play next”, I get sent to Apple Music. This happens repeatedly. It is always songs I KNOW I have bought and paid for.

The songs are still available in the store.

Thank you for all good tips and suggestions.

Posted on Oct 11, 2018 1:22 AM

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Answer 1

7Alter

Level 1

16 points

Oct 11, 2018 2:31 AM in response to chukvari

There should be two apps on your iPhone.

Apple Music
iTunes

Try going to iTunes > More > Purchased > Music. That'd lead to the purchased music to download, but I use Apple Music so don't really know what else to say. Tell me if you sorted it out that way.

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Answer 2

chukvari Author

Level 1

8 points

Oct 11, 2018 7:18 AM in response to 7Alter

Hi and thank you.

Sadly this doesn’t help much. However, did you mean go to iTunes on a computer or phone? The iPhone doesn’t have “more”. I think I know what you mean in the store. The problem isn’t that I can’t find the music - it still plays if I don’t want to create a list by pressing ‘play next’ or ‘play later’. The problem is the system trying to send me to Apple Music which I do not want or have.

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My purchased music won’t play on my phone.

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