You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

XS Max screen easy to scratch

Is anyone else finding that their xs max has a very soft screen? I already have a bunch of hairline scratches on my new iphone. I baby my devices and yet within a couple of weeks my screen is full of marks.


I have a year old 8plus that I have used for the last year and it looks like brand new. I never use screen protectors as I am super careful, yet my new phone looks like it is 3 years old. I upgrade yearly and this is the first time I have had visible marks like this in several years.


Anyone else having this same issue?

iPhone XS Max, iOS 12.0.1

Posted on Oct 11, 2018 9:34 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2018 5:32 AM

I have the same issue with my XS. I compared my 2 week ownership of the XS to 9 months with the X. The X actually looks better than the XS scratch wise. Never use a screen protector and never have. This is my first real issue with scratching. Keys always on the right phone on the left. To be fair though i think it’s a lot of me to ask apple to do something over cosmetic scratches. I could see the nightmare they would face with everyone bringing a phone back scratched. However i do believe something has changed on the glass between the X and Xs. Maybe making it less likely to crack has made it more susceptible to scratches?

62 replies

XS Max screen easy to scratch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.