Nikon software crashing

I took a quick look at the crash report that you posted.

Of significance is the Exception Type of: EXC_CRASH (SIGABRT). This does not actually indicate a "crash," but the app aborting due to an exception. In this case it was attempting to pass a system routine and that routine is "saying" that it's faulty and can't continue. Thus aborting ("crashing") the app. These are sometimes symptomatic of attempting to get the n+1 object from an array with only n elements, i.e., poor coding.

Normally, I would suspect the app, but since you stated that it worked in a "clean" user account, there must be something in your current account that is trigging it.

The only things I can offer at this point are the following:

1. Use the "clean" user account to run this app. Trying to figure out what in your current account is causing this will be difficult and, not worth the trouble in the long run.
2. Perform a clean install of macOS and re-install your most critical apps, including this one.

Ok, great!

What we need to know first is the process & applicable subsystem that the Nikon program is using when it runs. We can get this information from the Activity Monitor and the Console apps.

With the app running, start the Activity Monitor and look for the app and note its Process Name.

With the app still running, open the Console app, and then, click on the Info button. Again, look for the Nikon app and note its name under the Process column. We will need this name for the Terminal commands. (Note: You may also find the process name by selecting a current log entry for that app ... if one exists.)

To look for any errors, related to this app, enter the following Terminal command in the Terminal app:

sudo log show --predicate '(messageType == error) and (subsystem == "this is where you would enter the process name")' --style syslog --info | cut -c 1-22,43-999 <return>

Please do provide the crash report.

Also, please consider running an EtreCheck reports as well to see if there is anything else we can find to help you.

(Note: The EtreCheck report does NOT contain any personal information.)

• You can download EtreCheck fromhere.
• Start EtreCheck from a normal user account. Optionally, you can run it from a user account with Administrator privileges.
• Select a problem from the drop-down menu to enable the "Start EtreCheck" button. Optionally, you can add comments on what issues your Mac is experiencing, especially to aide others with similar Mac issues.
• Click on Start EtreCheck
• Allow the program to run to completion.
• When done, select Report from the left-side window to display it.
• Select the "Share Report" icon.

  Select Copy Report

• Paste the report to your reply post.

Ref: Using EtreCheck - ASC (etresoft)

Ah, so close! Looks like the command is just missing a couple of quotation marks.

Try:

sudo log show --predicate '(messageType == error) and (subsystem == "ViewNX-i")’ --style syslog --info | cut -c 1-22,43-999

Please run Etrecheck as Tesserax requested and copy and paste the report in your reply.

You can post it to pastebin.com or Dropbox etc. and post the link.

Depending on how much troubleshooting you want to do, one option is to review the Console logs for this particular app to see what it is doing, but will require a few Terminal commands which I would be happy to provide you ... if you feel it may be worth the trouble.

It might be time to leave the Nikon software behind and look into other DAM (digital asset management) apps.

There are a number of professional apps that will do what the Nikon apps do. Some are Photo Mechanic, NeoFinder, Capture One Pro, Lightroom, OnOne Photo Raw, Mylio, DxO Photolab.

My favorite, Media Pro SE, will not be upgraded to 64 bit so is at a dead end with Mojave. I've used it for 15+ years and will be really sad to let it go when I move on from Mojave.

I looked at the OnOne Photo Raw and it's browser feature sounds a lot like what you do with the Nikon software. Look at the videos regarding the browser function at the developer's site; https://www.scottdavenportphoto.com/on1/. There's a demo version you can get also.

Another possible app is Lyn.

Have you updated NX-I? I have 1.3.0 and it seems

to work okay for me on Mojave.

Ditto on the usual suspects. The only thing I can think of at this point would be to fully uninstall the Nikon softrware, all parts of it, and download and reinstall again.

Hmm. I'm running Mojave on my 2014 Mac mini and just tried the command I last sent you. I don't have the Nikon app, so the result did not show up with any errors, but I didn't get the syntax error. I did try it with Time Machine and (as expected) I got a number of errors to show up. (Something for me to work on later. 😉)

Are you logged in with an Administrator-level user account? If so, you don't necessarily need to proceed the command with sudo. If not, and running from a normal user account, you will need to switch to an Administrator account for running the Terminal app.

Have you checked memory usage? Handling "several thousand images" may run you out of RAM.