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can't delete/trash an email

I have an email from Amazon that didn't completely download...and will not still. I know what the content was because I read it on the iMac. However the iPhone "is unable to move email to trash" and returns it the the original file. I updated to iOS 12 and that didn't help at all. This is irritating! This is on iPhone SE iOS 12,0.1

iPhone SE, iOS 11.3.1

Posted on Oct 15, 2018 5:31 PM

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Question marked as Best reply

Posted on Oct 16, 2018 12:26 PM

Try going to Settings --> Passwords and accounts --> clicking on the affected email account ---> delete account

Then go back to Settings ---> passwords and accounts ---> and click on "add account" and re add your mailing account.


Then go back to your email and try to delete it.

Should work 🙂 If not let us know!

5 replies
Question marked as Best reply

Oct 16, 2018 12:26 PM in response to mysterick

Try going to Settings --> Passwords and accounts --> clicking on the affected email account ---> delete account

Then go back to Settings ---> passwords and accounts ---> and click on "add account" and re add your mailing account.


Then go back to your email and try to delete it.

Should work 🙂 If not let us know!

can't delete/trash an email

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