Why is my carplay not working with my phone?
My apple carplay is not working with my phone. I have tried 4 different cables apple and non apple. My wife’s phone works with carplay but mine still will not.
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User profile for user:
chris_g1
User level:
Community Specialist
Hello gwil91,
Thank you for using Apple Support Communities. It's my understanding that you're unable to use CarPlay with your iPhone. I can see how this could be concerning since you're wife's iPhone works without issue. The remaining steps below can help with this issue:
Have a great day!
Thank you for using Apple Support Communities. It's my understanding that you're unable to use CarPlay with your iPhone. I can see how this could be concerning since you're wife's iPhone works without issue. The remaining steps below can help with this issue:
How to use CarPlay with your iPhone
- If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
- Restart your iPhone and your car.
- Make sure that Siri is on.
- If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
- Go to Settings > General > CarPlay, and tap Forget This Car.
- Check your connection:
- If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
- If you have a wireless connection, enable AirPlane mode by going to Settings > Airplane Mode. Don't enable Airplane Mode from Control Center.
- If needed, install firmware updates. Check your car's manual for more information.
If you still have issues connecting to CarPlay, contact Apple Support.
Have a great day!