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Voice Memos missing after restore from iCloud

I restored a backup from iCloud and everything is there: apps, messages, photos, etc, but not one voice memo. When I go to Setting -> iCloud -> Manage Storage I see that Voice Memos listed with a '1 GB' space so they are there.


How can I restore my Voice Memos?


Thanks!

iPhone 4, iOS 6, OSX Version 10.8.2

Posted on Oct 22, 2018 11:06 AM

Reply
Question marked as Best reply

Posted on Oct 23, 2018 10:26 AM

Hello FakeCleric,

Thank you for reaching out in Apple Support Communities. If you have Voice Memos that haven't downloaded, you'll want to make sure you stay connected to Wi-Fi for them to complete. Take a look at this article for more information.

About missing information after you restore your iOS device with iCloud Backup - Apple Support


About your Messages and Voice Memos data

With Messages in iCloud and Voice Memos in iCloud*, your text messages and voice recordings automatically upload to iCloud. They aren’t included in your backup. After you restore your device from iCloud Backup, stay connected to Wi-Fi so that your text messages and voice recordings can download.

If you turn off Messages in iCloud, your text messages and attachments no longer upload automatically, but they save in your next iCloud Backup and download in the background when you restore. Stay connected to Wi-Fi until the process finishes. The time it takes to restore depends on the size of your backup and the speed of your Wi-Fi.

Sometimes, if you restore a device from a backup of another kind of device, your Messages and Voice Memos won’t restore. For example, if you use an iPad backup to restore an iPhone, your Messages and Voice Memos may not appear on the iPhone.

If your information is still missing after you restore, you can try to restore from a different iCloud or iTunes backup. Always back up your current data in iTunes before you try to restore from iCloud Backup.

*If you use iOS 11 or earlier, or macOS High Sierra or earlier, your Voice Memos are included in iCloud Backup, not iCloud.



Take care.

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1 reply
Question marked as Best reply

Oct 23, 2018 10:26 AM in response to FakeCleric

Hello FakeCleric,

Thank you for reaching out in Apple Support Communities. If you have Voice Memos that haven't downloaded, you'll want to make sure you stay connected to Wi-Fi for them to complete. Take a look at this article for more information.

About missing information after you restore your iOS device with iCloud Backup - Apple Support


About your Messages and Voice Memos data

With Messages in iCloud and Voice Memos in iCloud*, your text messages and voice recordings automatically upload to iCloud. They aren’t included in your backup. After you restore your device from iCloud Backup, stay connected to Wi-Fi so that your text messages and voice recordings can download.

If you turn off Messages in iCloud, your text messages and attachments no longer upload automatically, but they save in your next iCloud Backup and download in the background when you restore. Stay connected to Wi-Fi until the process finishes. The time it takes to restore depends on the size of your backup and the speed of your Wi-Fi.

Sometimes, if you restore a device from a backup of another kind of device, your Messages and Voice Memos won’t restore. For example, if you use an iPad backup to restore an iPhone, your Messages and Voice Memos may not appear on the iPhone.

If your information is still missing after you restore, you can try to restore from a different iCloud or iTunes backup. Always back up your current data in iTunes before you try to restore from iCloud Backup.

*If you use iOS 11 or earlier, or macOS High Sierra or earlier, your Voice Memos are included in iCloud Backup, not iCloud.



Take care.

Voice Memos missing after restore from iCloud

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