"Unlock with Touch ID" is grayed out
I just started using a new MacBook Pro, and for some reason I am able to use Touch ID for some functionality but not to unlock the computer when it has gone to sleep.
This is a company provided laptop, under corporate security control, but I have been assured that there is no restriction for using Touch ID to unlock.
Any ideas what might be happening here?
MacBook Pro (15-inch, 2017), macOS High Sierra (10.13.6)